Locating Content

Locating the right content for the right audience at the right time is vital. This article explains how to use the keyword search, filters, and sort order to find the content you want.

The system retains your search keywords and filter selections when you return to the Content Library after viewing a piece of content or sending it in a one-off email, so you can continue browsing results from the same search. However, navigating to a different area from the navigation menu or clicking the Home or Content Library breadcrumbs resets your search keywords and filters.

Individual pieces of content included in pre-built campaigns may display in the Content Library, but to access a ready-to-use pre-built campaign, you must navigate to Campaigns > Pre-Built Campaigns.

You can quickly find your organization's uploaded content in the Content Library > My Content area.

Keyword Search

When you enter a keyword, the system searches first by title, then by the teaser text, and then within the body of the content. If you enter multiple keywords, exact matches display first, followed by partial matches.

Enter one or more keywords in the Search field.
Press [Enter] or click the lookup button .
To remove keywords, clear the Search field and press [Enter], or click the remove button beside the search term.

Filters

The filters are especially helpful when you do not know your exact search term. You can use multiple filters to narrow your results. Filters are cumulative. If you select a Categories filter, for example, the number of results in the Content Types, Audiences, and Markets sections updates dynamically based on your selection.

If necessary, click the + beside a filter to display its sub-options. Collapse it by clicking the – beside it.
Start at the top and select the checkbox(es) for the filter(s) you want to use.

Sort Order

You can change the order in which content displays using the Sort Order dropdown. If you perform a search or apply filters, the Sort Order defaults to Relevance.