Generate a Statement
Note: This
article contains printing instructions that are only applicable if Applied
Epic is installed locally on your computer. If you access Epic through
a web browser such as Google Chrome, Mozilla Firefox, or Microsoft Edge,
you cannot print directly from within the system. See Printing
for more information about the printing capabilities available from Epic
Browser. All other steps in this article are applicable to both methods
of accessing Epic unless stated otherwise.
- Do one of the following:
- Click
Actions >
Generate Statement on the options bar.
- Click
Actions >
Generate Statement on the menubar.
- Right
click the transaction
and select Generate
Statement.
- In the
Generate Statement window
that displays, the current system date defaults into the Pre-bill
field. You can change it if necessary.
- If this
is a parent account, optionally select the Include
descendant statements checkbox to include statements for this
account's children.
- Optionally
enter a statement Message.
To select an existing statement message, click the Select
Message link label on the Statement
header bar. In the pop-up window that displays, click on the desired
message
and then click Finish
or press [Enter].
- Select the Include
zero balances checkbox if applicable. If you select this box,
enter the Items
paid in full between dates.
- In the
Distribution section, select a Printer
from the dropdown menu, or click Change
Printer Settings to display
the Print window.
- Select a From
Email address from the dropdown, or click the Change
Sender link label in the Email/Fax
Options section. If you have customized
email signatures and want to use a different one, select it from
the Signature
dropdown. Click the Refresh
link label to reset to the default signature, or to clear the field
if no default signature has been set.
- Optionally, select a Cover
Page. If necessary, select a different Language
for the cover page from the dropdown menu.
Note:
You must set up a Cover page
in all desired languages in Fax
Cover Page Configuration to make these languages available from this
dropdown menu.
- In the Email/Fax Detail
section, enter a Subject.
- Enter a Message
to display in the body of the email. Use the formatting ribbon to
format text and images or links if necessary. Hover over each button
to display its function in a tooltip.
- Split receivables by contact generates
in the language of the primary contact on the account.
Note:
Statements print in the language of the primary contact if the Multilingual
Reports option has been enabled in Regional
Settings Configuration.
- Choose to send the statement Now
or Schedule
it to be sent later. If you choose Schedule,
enter a date
and time
for the statement to be sent.
- If the statement is for a client, you
may have the option to select the
Send SMS checkbox to notify the primary contact via text message
that the statement has been generated (this option is not available
for other entity types). Click here
for more information on how the default setting for this checkbox
is determined.
If you are sending an SMS message, optionally
change the Template
for the message:
- Click the lookup
button
in the Template
field.
- To filter the list of available templates, select a Tag.
- Select the Template
and then click Finish.
- Click Preview
to see a copy of the statement before it prints.
Click Finish
or press [Enter].
Click Cancel
or press [Esc]
to exit the workflow without generating a statement.