Generate a Statement

Note: This article contains printing instructions that are only applicable if Applied Epic is installed locally on your computer. If you access Epic through a web browser such as Google Chrome, Mozilla Firefox, or Microsoft Edge, you cannot print directly from within the system. See Printing for more information about the printing capabilities available from Epic Browser. All other steps in this article are applicable to both methods of accessing Epic unless stated otherwise.

  1. Locate the account in question and access the Transactions area.
  2. The Transactions list initially loads blank. Enter your desired search criteria to populate the list for the selected account.

    Note: The list can display a maximum of 500 transactions.
  3. You can change the columns that display in the list if you wish.
  1. Do one of the following:
  2. In the Generate Statement window that displays, the current system date defaults into the Pre-bill field. You can change it if necessary.
  3. If this is a parent account, optionally select the Include descendant statements checkbox to include statements for this account's children.
  4. Optionally enter a statement Message.

    To select an existing statement message, click the Select Message link label on the Statement header bar. In the pop-up window that displays, click on the desired message and then click Finish or press [Enter].
  5. Select the Include zero balances checkbox if applicable. If you select this box, enter the Items paid in full between dates.
  6. In the Distribution section, select a Printer from the dropdown menu, or click Change Printer Settings to display the Print window.
  7. Select a From Email address from the dropdown, or click the Change Sender link label in the Email/Fax Options section. If you have customized email signatures and want to use a different one, select it from the Signature dropdown. Click the Refresh link label to reset to the default signature, or to clear the field if no default signature has been set.
  8. Optionally, select a Cover Page. If necessary, select a different Language for the cover page from the dropdown menu.

Note: You must set up a Cover page in all desired languages in Fax Cover Page Configuration to make these languages available from this dropdown menu.

  1. In the Email/Fax Detail section, enter a Subject.
  2. Enter a Message to display in the body of the email. Use the formatting ribbon to format text and images or links if necessary. Hover over each button to display its function in a tooltip.
  3. Split receivables by contact generates in the language of the primary contact on the account.

Note: Statements print in the language of the primary contact if the Multilingual Reports option has been enabled in Regional Settings Configuration.

  1. Choose to send the statement Now or Schedule it to be sent later. If you choose Schedule, enter a date and time for the statement to be sent.
  2. If the statement is for a client, you may have the option to select the Send SMS checkbox to notify the primary contact via text message that the statement has been generated (this option is not available for other entity types). Click here for more information on how the default setting for this checkbox is determined.

If you are sending an SMS message, optionally change the Template for the message:

    1. Click the lookup button in the Template field.
    2. To filter the list of available templates, select a Tag.
    3. Select the Template and then click Finish.
  1. Click Preview to see a copy of the statement before it prints.

    Click
    Finish or press [Enter].

    Click
    Cancel or press [Esc] to exit the workflow without generating a statement.

See Also