You can write off a split receivable transaction only if all secondary account transactions have a zero balance. You cannot write off a payment transaction or an open binder bill transaction.
If your organization is obligated to pay government payables when the premium is written off, write off government payable transactions on the commissionable transaction. If your organization is not obligated to pay government payables when the premium is written off, write off government payable transaction at the same time that you write off the premium.
Note: You can also write off a transaction from its detail screen.
Click Cancel or press [Esc] to exit the window without writing off the transaction. You are prompted: "Do you wish to discard changes?" Click Yes.