A/R Write-off

You can write off a split receivable transaction only if all secondary account transactions have a zero balance. You cannot write off a payment transaction or an open binder bill transaction.

If your organization is obligated to pay government payables when the premium is written off, write off government payable transactions on the commissionable transaction. If your organization is not obligated to pay government payables when the premium is written off, write off government payable transaction at the same time that you write off the premium.

  1. Locate the account in question and access the Transactions area.
  2. The Transactions list initially loads blank. Enter your desired search criteria to populate the list for the selected account.

    Note: The list can display a maximum of 500 transactions.
  3. You can change the columns that display in the list if you wish.
  1. Highlight the transaction to be written off and then do one of the following:

Note: You can also write off a transaction from its detail screen.

  1. The Accounts Receivable Write-off window displays. Select a Transaction code from the dropdown menu.
  2. The Description defaults but can be changed if necessary.
  3. The current system accounting month defaults but can be changed if necessary.
  4. Click Finish or press [Enter] to complete the workflow.

Click Cancel or press [Esc] to exit the window without writing off the transaction. You are prompted: "Do you wish to discard changes?" Click Yes.

See Also