System Settings

Enabling audit logging allows you to track the policies and activities that users access on client accounts and which users access them. This information can help your organization provide prompt and consistent customer service.

1. From the Home screen, do one of the following:
• Click Configure on the navigation panel.
• Click Areas > Configure on the menubar.
• Click the down arrow next to Home on the options bar and select Configure.

From any other area of the program, do one of the following:

• Click the down arrow to the right of the Home options bar button and select Configure.
• Click Home > Configure on the menubar.

2. The Configure screen displays. Click Auditing on the navigation panel or Areas > Auditing on the menubar.
3. Click System Settings on the navigation panel.
4. Select or deselect the Enable Auditing checkbox to start or stop logging the users who access client activities and policies. Any changes you make to this setting take effect immediately (meaning that you and other users do not have to close current screens for logging to start or stop).

The History frame indicates the last user to change the Enable Auditing setting and the date and time of the change.