Reopen a Statement - Combined Reconciliation

Reopening a finalized statement changes its status back to Suspended and enables you to do additional work on it. This can be useful if items are flagged incorrectly during commission reconciliation or if incorrect commission amounts are entered.

Any changes made to a statement are filed in the statement’s accounting month, unless that month is locked, posted, or finalized. If the month is locked, posted, or finalized, any changes are instead filed in the current system’s default month.

If the Journal Entry Approval Process is enabled, only journal entries with an Approved or System Approved status affect General Ledger balances and display on reconciliation screens. Journal entries with a Working, Submitted, or Rejected status are excluded.

  1. Access the Reconciliations area.

  2. Click Combined Reconciliations under Reconciliations on the navigation panel.

  3. The Combined Reconciliation screen displays. Enter search criteria to populate the list.

Click here for an explanation of reconciliation statuses.

  1. Click the statement in the list and do one of the following:

Note: No actions can be performed on statements containing archived transactions.

  1. The Reopen Statements pop-up window displays all individual statements associated to the selected master statement number. Select the checkbox(es) for the statement(s) you want to reopen. The Reopen month defaults to the same month as the original statement, but you can select a different month and year from the dropdowns if necessary.
  2. Click Finish to apply and save the changes. When you re-enter the screen, the statement is moved to the Suspended list. Click Cancel to discard any changes without saving.

Note: If a suspended statement with the same criteria exists, you cannot reopen the existing statement until the currently suspended statement has been finalized.