Reverse a Transaction
Reversing a transaction creates a new, equal but opposite transaction
that offsets the original. A transaction can be reversed even if the accounting
month is locked, posted, or finalized.
A transaction cannot be reversed in the following cases:
- A receivable or premium payable payment has been associated to
the transaction, or the transaction has been applied to another item
- An additional process, such as a commission adjustment or premium
revision, has been performed on the transaction
- The transaction has a Payment
Status of Processed
or Transmitted
- The transaction exists on a suspended receipt
You cannot reverse a parent transaction without also reversing the child
transaction(s).
- In the list, click the transaction
you would like to reverse.
- Do one of the following:
- Click
Actions >
Reverse Transaction on the options bar.
- Click
Actions >
Reverse Transaction on the menubar.
- Right
click the transaction
and select Reverse
Transaction.
- Select the checkbox
for each item to be reversed. To reverse all listed items, click the
Select All
link label.
- The Description
defaults, but you can change it to make it more specific. This description
will be applied to the new offsetting transaction. It should reference
the original transaction.
- The Accounting
month defaults to the later of the current accounting month
or the accounting month associated to the transaction being reversed.
You can change it if necessary.
- Select the Close
premium payable checkbox if applicable.
Note: This
checkbox allows you to opt to close the payable or to leave the payable
open. This decision may differ, depending on the payable contract
type (e.g., Account Current vs. Company Statement).
If the carrier’s contract is "Account Current," for example,
your organization is responsible for paying the items billed during
a specific time period (usually monthly) to the carrier. The carrier
then reconciles the items paid to their system and notifies your organization
of any discrepancies.
In the case of an "Account Current" payable contract, the
Close premium payable option
defaults as selected if the original item and reversing item are in
the same accounting month. If the original item and reversing items
are in different accounting months, the checkbox defaults as deselected.
This allows your organization to pay the items billed in one month
and the reversing item in its appropriate month. The billing associate
can override these defaults if necessary.
For "Company Statement" payable contracts, the organization
reconciles the items based on the carrier’s statement. If your organization
reverses a transaction in your system, you will most likely want the
payable to be closed for both the original and reversing entries,
regardless of whether the original and reversing items are in the
same month or different accounting months. The Close
premium payable checkbox defaults as selected for "Company
Statement" contracts as appropriate. The billing associate can
override this default if necessary, but can reverse a transaction
only if it has no receivables, payables, or adjustments associated
to it.
- Check the Close
Pr/br payable checkbox if applicable.
Note: This
checkbox gives you the option of closing the payable or leaving the
payable open. The Pr/br payable
represents all producers and brokers attached to the item.
If the original item is in the same accounting month as the reversal,
this checkbox defaults as checked; otherwise, it defaults as unchecked.
If your system is not configured to reconcile producers or brokers,
this checkbox is disabled.
- Select the Close
government payable checkbox if applicable.
Note: This
checkbox gives you the option of closing the government payable or
leaving it open when reversing a government tax/fee.
If you uncheck this box, the tax/fee will pull into government payable
reconciliations and reports along with the reversal. If you leave
it unchecked, neither the tax/fee nor the reversal will pull into
reconciliations or reports. You may want to leave the government payable
open if you generated a tax/fee in one accounting month and reversed
it in another and want to see the tax/fee and the reversal on the
Government Tax/Fee Statements and Government Payable Reports for their
respective months.
This checkbox defaults selected.
- If you are reversing an open binder bill transaction, select the
Accounting month
in which the binder should be closed in the Close
Binder frame. Closing a binder transaction that is part of
an installment plan automatically closes all installments in the plan.
- Optionally
select a Reason
for the reversal and enter additional Details.
- Click
Finish
or press [Enter]
to complete the workflow.
Click
Cancel or
press [Esc]
to exit the workflow without reversing the transaction.