Reopen a Statement - Direct Bill Commission

Reopening a finalized statement changes its status back to Suspended and enables you to do additional work on it (for example, if items were flagged incorrectly when commissions were reconciled or incorrect amounts were entered when commissions were recorded).

Any changes made to a statement will file in the statement’s accounting month unless that month is locked, posted, or finalized. In that case, changes file in the current system default month.

If the Journal Entry Approval Process is enabled, only journal entries with an Approved or System Approved status affect General Ledger balances and display on reconciliation screens. Journal entries with a Working, Submitted, or Rejected status are excluded.

  1. Access the Reconciliations area.
  2. Click Direct Bill Commissions under Reconciliations on the navigation panel.
  3. The Direct Bill Commissions screen displays. Enter your desired search criteria to populate the list.

Click here for an explanation of reconciliation statuses.

Click here for information regarding Master Statement Numbers.

  1. Click the statement in the list and then do one of the following:

    Note: No actions can be performed on statements containing archived transactions.

  2. You are prompted, "Do you wish to reopen this statement?" Click Yes. When you re-enter the screen, the statement is moved to the Suspended list.

    Note: If a suspended statement with the same criteria currently exists, you cannot reopen the statement until the currently suspended statement has been finalized.