Reopen a Statement - Premium Payable

Please note that premium payable statements in a locked, posted, or finalized month cannot be reopened (unless the Method criterion selected for the statement is Reconcile against statement). To perform additional work on a Select Items for Payment or Both statement in a locked, posted, or finalized month, use the Reverse Statement action.

Reversed statements also cannot be reopened.

If the Journal Entry Approval Process is enabled, only journal entries with an Approved or System Approved status affect General Ledger balances and display on reconciliation screens. Journal entries with a Working, Submitted, or Rejected status are excluded.

  1. Access the Reconciliations area.

  2. Click Premium Payable under Reconciliations on the navigation panel.

  3. The Premium Payable Reconciliations screen displays. Enter your desired search criteria to populate the list.

    Click here for an explanation of reconciliation statuses.

Click here for information regarding Master Statement Numbers.

  1. Click the statement in the list and then do one of the following:

    Note: No actions can be performed on statements containing archived transactions.

  2. The Reopen Statement window displays, listing all individual statements associated to the selected master statement number. Select the statement(s) you want to reopen.
  3. Click Finish. When you re-enter the screen, the statement is moved to the Suspended list.

    Note: If a suspended statement with the same criteria currently exists, you cannot reopen the statement until the currently suspended statement has been finalized.