Use the Attachment Compression utility to decompress attachments.
Note: All users must exit Applied TAM in order to run this utility, and depending on the number of users, it may take a long time to run.
Follow this workflow to decompress attachments that were previously compressed through Efiling so that you can access them outside of Applied TAM. For more information about attachment compression and Efiling, see Efiling Setup.
Note: Email attachments that were created under Attachments, Add, or Attach an E-mail cannot be decompressed with this utility.
If you have TAM files (program files, data, images) on more than one data volume, and those volumes are not mirrored, STOP and contact Software Support for assistance.
The status of the attachments can be verified under Utilities > System Administrative, Log Viewer. Click the arrow. In the first drop down box, select \TAM\UTILREC.DBF. Then, click Load File. The Operator ID, when it was run, what process was selected, and what process was completed displays.
To turn off compression for new documents being added, do the following:
Click OK to acknowledge all users must exit and sign back into Applied TAM for the change to take effect.