Transaction Types

This document lists all the standard transaction types used in TAM. A description of the transaction is provided, as well as an explanation of the reports where the transaction displays, and the accounts the transaction may affect at Month-End.

Note: User-Defined Transactions are created through Utilities > Accounting > Receivables > User Defined Transactions. For more information, refer to the User-Defined Transactions topic.

ADV

The Advance transaction is generated when a direct bill advance is done through the cash disbursements program in the general ledger. This is used when the insured pays the agency for a direct bill policy and the agency forwards the premium to the insurance company.

Created by Cash Disbursements; credits Cash and debits Accounts Receivable.
Non-commissionable.
Does not display on Company Statement/Account Current.
Does not display in Reconciliations.
Displays on the Production Report.
Has no effect on the premium field; affects customer balance.
Displays on a Balance Forward view; if not applied to a credit, displays on an Open Item view.

AFE

The Agency Fee transaction is used to bill a fee charged by (and retained by) the agency.

Debits Accounts Receivable; credits Agency Fee Income.
Optionally commissionable for producer. Select the Commissionable checkbox for the Producer.
Does not display on the Account Current or Company Statement.
Displays on the Miscellaneous Production Report.
Has no effect on the Premium field.
Does not display in Reconciliations.
Displays on an Open Item and Balance Forward View.

AUD

The Audit transaction is used to invoice an item from a previous policy term. To have the correct policy information on your transaction (i.e., company, commission, policy #, effective and expiration dates), you need to either transact the AUD from policy history or use the Override option on the transaction screen. Enter as either positive or negative, depending on how you wish to affect the customer balance.

Debits Account Receivable; credits Company Payable & Commission Income if entered as positive figure.
Displays on the Account Current/Production report.
Commissionable.
Has no effect on the premium field; affects balance
Displays in Reconciliations.

BIN

The Binder Bill transaction invoices a customer to collect money before the insurance company issues the policy and you do not want it to display on your account current. For more information, refer to the Binder Bill Transactions topic.

Debits Accounts Receivable; credits Binder Bill Payable/Credits Commission Income.
Does not display in Reconciliations.
May optionally display on the Account Current report.
May optionally display on the Company Payables report.
Replaces premium on the billing screen for the amount transacted.
May be closed for a different amount than invoiced (and creates a MEM to print at Close-Day).

CAN

Use the Cancellation transaction with cancelled policies. On agency-billed policies, a CAN produces a credit invoice for the return premium that is printed at Close-Day. Enter this amount as a positive figure, as this is a credit transaction.

Credits Accounts Receivable; debits Company Payable; debits Income.
Reduces the customer balance if agency billed.
Displays as a credit on the Company Statement/Account Current.
Zeros the premium on the billing screen; is not on a Book of Business.
Allows three options when you enter a cancellation:
1. No help (amount defaults to zero)
2. Flat Rate (amount defaults to full premium)
3. Calculate (amount is calculated for you pro-rata)
Prompts to change policy status to reflect the cancellation.
Direct bill reduces DBAL and displays as a credit on the Direct Bill Reconciliation.
Changes the expiration date on the billing screen to the effective date of cancellation.

CFE

The Company Fee transaction invoices the client for a fee above and beyond the premium that is remitted in full to the insurance company.

Debits Accounts Receivable; credits 100% to Company Payable.
Displays in Reconciliations.
The agency retains none of this fee.
Has no effect on the premium field; increases BAL or DBAL.
Displays on the Company Payables, Account Current, and Production reports.

CFN

The Company Finance transaction is used when a portion of the premium is financed and remitted directly to the insurance company, bypassing the agency.

Credits Accounts Receivable; debits Company Payable.
Has no effect on premium field.
Displays as a credit in Reconciliations.
The agency collects no money; this is noncommissionable.

CHG

The Service Charge transaction is created when the Service Charge routine is run through the Month-End menu or through the Aged Receivable option on the Reports menu. This program applies a CHG as a percentage of the balance (determined by the user) for items over X days old, based on the due date.

Debits Accounts Receivable; credits Service Charge Income.
Non-commissionable.
Reversed by a JE3.
Must run before initiating Month-End, or they file in the next accounting month.
Does not display on the Company Statement/Account Current.
Has no effect on the premium field.
Displays on the Miscellaneous Production Report.
Does not produce an invoice.
Is not applied to direct bill business.
May optionally apply CHG to binder bills.
Cannot apply CHG to Broker, Lienholder, or Finance Company.

COM

This is an internal transaction generated through direct bill reconciliation when an item is flagged as Commission Received. If you pay producers on PAID items for direct bill business, you must have a COM attached to the direct bill invoice before the producer is paid.

Generated through direct bill reconciliation; not entered from customer level.
Does not affect the customer's balance.
Does not generate an invoice.
Does not affect the Premium field.
Does not display on the Company Statement/Account Current.
Shows on the Daily Transaction report in Close-Day.
Reduces DBAL on direct bill.

CRB

This is an Internal transaction generated when transacting on a broker billed policy. The CRB gets applied to a debit invoice to zero the customer’s item balance.

Does not affect the customer's balance.
Does not affect the General Ledger.
Only displays on a client's invoice or statements or when viewing transaction history (open items).
Does not display on any reports.

CRF

This is an Internal transaction generated by a FIN when a premium is financed and the FIN applied to your debit invoice.

Does not affect the customer's balance .
Does not affect the General Ledger.
Only displays on the client's invoice or statements or when viewing transaction history (open items).
Does not display on any reports.

CRI

This is an Internal transaction and stands for a credit from another invoice. The CRI is always attached to a debit invoice when a credit invoice has been applied against it.

An Internal transaction generated by applying a credit invoice to a debit invoice.
Must always have a matching DBI (described below).
Does not affect the customer's balance.
Does not affect the General Ledger.
Only displays when viewing transactions in an open item format or on a client's invoice or statement. (You can also run a Production & Miscellaneous Production for this specific transaction type.)
Does not display on any reports.

CRP

This is an Internal transaction that stands for a credit from a payment. This is generated when a PAY (cash receipt) is applied against an agency billed transaction.

Does not affect the General Ledger.
Does not affect the customer balance.
Displays on a client invoice or statement or when viewing transaction history in an open item format.
Displays on the Earned Commissions Report.
Displays on the Producer report if you pay producers on paid items for agency bill.
Does not affect premium field.

DBA

This is an Internal transaction generated when a direct bill advance (ADV) transaction is applied to a credit transaction (usually a PAY).

An internal transaction and cannot be entered from the transaction screen.
Does not affect customer balance or General Ledger.
Displays on a customer statement.
Never displays on a report, even if using extra criteria.
Displays if you run a Marketing Transaction Search.
Does not display in reconciliation (agency or direct bill).

DBI

This is an Internal transaction that stands for debit from another invoice. A DBI is always attached to a credit invoice when a debit invoice is applied to it.

An internal transaction generated when a credit invoice is applied to a debit invoice.
Does not affect customer balance.
Does not affect General Ledger.
Must always have a matching CRI (described above).
Displays on client invoices and statements or when viewing transaction history in an open item format.
Displays on Production & Miscellaneous Production Reports if running for a specific transaction type.
Has no effect on the premium field.

DBR

This is an Internal transaction that is created when the debit from a return premium transaction (RET) is applied to a credit invoice.

An Internal transaction and cannot be entered from the Transaction screen.
Has no effect on the customer's balance or the General Ledger.
Displays on a customer statement.
Does not display in reconciliation (agency or direct bill).
Displays on Production or Miscellaneous Production if run for a specific transaction type.

DBW

The Direct Bill Writeoff transaction is an Internal transaction created by removing an item in Direct Bill reconciliations or by running Remove Direct Bill Balances.

+EN

The Positive Endorsement transacts an additional premium due to a change in policy coverage.

Debits Accounts Receivable; credits Company Payable; credits Commission Income.
Displays on the Company Statement/Account Current.
Increases customer balance, if agency billed.
Increases the Premium field.
Commissionable.
Generates an invoice at Close-Day if agency bill.

-EN

The Negative Endorsement transacts a decrease in premium due to a policy change.

Enter as a POSITIVE figure.
Credits Accounts Receivable; debits Company Payable; debits Commission Income.
Decreases customer balance (agency bill).
Displays on Company Statement/Account Current.
Generates an invoice at Close-Day (agency bill).
Commissionable.
Decreases the premium field on the Billing screen.

FIN

The Finance transaction is used when the premium to be financed is sent to the agency from an outside finance company.

Does not affect Accounts Receivable (or any GL account).
Used when the agency collects the financed premium and forwards it to the insurance company.
Does not display on the Company Statement/Account Current.
Transfers the receivable from a customer to a finance company.
May only be applied against an agency billed item.
Does not affect the premium field .
Non-commissionable.
Displays on a customer statement.

INS

The Installment transaction is used to invoice an installment plan for any business with the agency. For more information, see NIS/RIS.

JE1-JE3 (Writeoffs)

The executive user code has full access to write off any amount. Security for other users to change the writeoff amount is located in Security Manager.

JE1 Write off to Bad Debt
- Credits Accounts Receivable; debits Bad Debt Expense.
- Reverse with a Miscellaneous User-Defined offset to Bad Debt.
JE2 Waive Small Balance
- Credits Accounts Receivable; debits Waive Small Balance Account.
- Reverse with Miscellaneous User-defined offset to Waive Small Balance.
JE3 Reverse Service Charge
- Credits Accounts Receivable; debits Service Charge Income.
- Must have a CHG to reverse.

JNL

The Journal Entry transaction can be created by entering the transaction type JNL or by entering a J/E - Offset to Specific Account. This prompts you to enter an offsetting account for the transactions. Because the transaction automatically affects the customer balance and affects Accounts Receivables, you should never offset the Receivables account. This causes an out-of-balance situation, and should only be done under the supervision of a support technician.

MEM

The Memo billing transaction is a "dummy" bill used to generate an invoice without changing the customer's balance or affecting the General Ledger.

Memo billings are only available for Agency and Direct bill policies.
Generates an invoice at Close-Day for agency billed policies, but direct bill policies need to be printed manually.
Displays on the Miscellaneous Production report.
Does not display on the Company Statement/Account Current.
Does not affect the Premium field.
Memo billings are automatically generated when a split commission is entered.
Memo bills are also created when a binder bill is closed for a different amount than what was originally invoiced.
You only see a memo bill if viewing transaction history balance forward (not open item).

MSC

This Miscellaneous transaction is created from entering customer opening balances when an agency first goes "live" on TAM. You cannot enter an MSC at the transaction screen.

Does not affect the General Ledger.
Displays on the Miscellaneous Production.
Does not display on Company Statement/Account Current.
Does not generate an invoice.
Non-commissionable.
Cannot be entered after any activity has been entered on a client.

NEW

The New Policy transaction is used to transact new business written with the agency.

Debits Accounts Receivable; credits Company Payable; credits Commission Income.
Generates an invoice at Close-Day.
Displays on the Company Statement/Account Current.
Replaces the premium on the Billing screen.
Increases DBAL if direct billed and displays in Direct Bill reconciliation.

NIS

The New Installment transaction is used to invoice an installment plan for new business with the agency.

Debits Accounts Receivable; credits Company Payable & Commission Income (when item is processed through Close-Day on invoice date).
If direct bill, increases policy DBAL when item is processed on transaction date.
Enter transaction to be processed on future date.
The full term premium should be entered in the Policy premium field on the Enter Installments screen to overwrite the Billing screen.
Pending installments are held in INVOICE.DBF until they are processed through Close-Day on the transaction date.

PAY

The Payment transaction is generated when a cash receipt is entered for the client in the General Ledger. The payment may be left on account or applied to a specific invoice or policy.

Reduces customer balance.
Entered through the cash receipts program; debits Cash and credits Accounts Receivable.
Has no effect on the Premium field.

REN

The Renewal transaction transacts renewal business written with the agency.

Debits Accounts Receivable; credits Company Payable; credits Commission Income.
Generates an invoice at Close-Day.
Displays on the Company Statement/Account Current.
Replaces the Premium on the Billing screen.
Increases DBAL if direct billed and displays in Direct Bill reconciliation.

RET

The Return transaction is generated when a disbursement in the General Ledger is issued to the client. This transaction is offset to a credit transaction (such as a CAN).

Entered through cash disbursements program Credits Cash/Debits Accounts Receivable.
Increases customer balance.
Has no effect on the Premium field.
Displays on a customer statement.

REW

The Rewrite transaction is used when the agency rewrites the policy, sometimes with another company or if a policy is reinstated with the same company.

Debits Accounts Receivable; credits Company Payable; credits Commission Income.
Generates an invoice at Close-Day.
Displays on the Company Statement/Account Current.
Replaces the Premium on the Billing screen.
Increases DBAL if direct billed and displays in Direct Bill reconciliation.

RIS

Use the Renewal Installment transaction to invoice an installment plan for renewal business with the agency.

Debits Accounts Receivable; credits Company Payable & Commission Income (when the item is processed through Close-Day on the invoice date).
If direct billed, it increases policy DBAL when the item is processed on a future date.
Enter the transaction to be processed on a future date.
The full term premium should be entered in the Policy premium field on the Enter Installments screen to overwrite the Billing screen.

TRN

The Transfer transaction is created by the J/E Between Clients option. This creates a TRN for a credit on one of the customers, and a TRN for a debit of the same amount on the other. TRN transactions can be viewed on the Miscellaneous Production Report, and the total of all TRNs on all customers for a month should always total zero.