August 2025 Build 249
Client Version 16.482.7

This page includes release notes for both the Applied Epic desktop interface and browser interface. Items that are only applicable to the browser interface display a web icon Browser. The Build number refers to the Build value on the Release tab of Help > About Applied Epic, and the version number (in the format xx.xxx.x) refers to the Client Version value. The version number only applies to the Applied Epic browser interface.

These release notes provide details about all changes and improvements delivered in this release. The final scope of the release and accompanying notes are subject to change before general release. If changes occur after controlled release, a Change Log displays to document them. We encourage you to review these release notes at general release as well as controlled release. Items that require an updated Connection Suite component display a plug icon Connection Suite.

> Change Log

Before You Begin

Connection Suite

Ensuring that no updates to users' web browsers are pending may improve the installation experience. To prevent errors during email workflows after the Applied Epic Outlook Add-in is updated, Applied recommends closing Microsoft Outlook before installing the package.

To download the installation file from the Applied Community, navigate to Product Information > Applied Epic > Download Product Updates > Applied Epic Connection Suite. Refer to Installing the Connection Suite for installation instructions.

Since version 1.38.7, all versions of the Connection Suite package (including this one) include a Windows service called the Applied Connection Suite Installer, which will install future updates to the Connection Suite Package on your workstation automatically.

What’s New?

Connection Suite

Browser Connection Suite auto-update capability

To make it easier to adopt new and improved Applied Epic capabilities as the Connection Suite continues to evolve, an automated installation experience is available for the Connection Suite Package. An Applied Epic Connection Suite Installer component, a Windows service, has been added to the package. This service is installed on your workstation along with the package. Once enabled, it will update the Connection Suite package automatically whenever a new version compatible with your version of Applied Epic is available.

The installer is available with version 1.38.7 and subsequent versions of the Connection Suite Package (MSI only). Before installing, uninstall any older version of the package from your workstation. After you install this version (with its accompanying Windows service), Applied Epic will automatically check for Connection Suite updates every time you log in. If an update is required, Applied Epic will download the new MSI file to your workstation and the service will perform the update automatically.

Applied has taken a phased approach to the rollout of this feature, and your organization may have already had the auto-update functionality enabled. If not, Applied will enable automatic Connection Suite updates when your system is updated to Applied Epic August 2025. This means that beginning with the September release, the Connection Suite package will update automatically on any workstation with the Windows service installed.

Because manual updates to the Connection Suite are no longer necessary once the functionality is enabled, Applied recommends denying the Program Access > General > General > Connection Suite security permission for all users with this service. Denying this permission prevents notifications about Connection Suite updates from displaying for these users, but they can still view the Help > Connection Suite pop-up in read-only mode if necessary. Users who manage their own installation of the Epic Quotes Live Fill Applet may need to retain this permission even if they have the service installed.

If your organization mass-installs Connection Suite updates for users, install this update as you normally would. Once Applied enables the service, however, mass installation will no longer be necessary, as the service will install all updates automatically as needed.

For detailed technical information about the new installation experience, refer to Installing the Connection Suite.

Targeted role: All

EPIC-50585

Accounts

Applied Pay

Browser Custom Payment Description

To help you reconcile payments made on account more easily, a Description field has been added to the Account view of the Payment from Client workflow. Use this field to indicate what the expected payment is for. The description you enter displays for the insured on the checkout page in Order Summary.

This description (prefixed with Applied Pay) also populates as the description of the corresponding PYMT transaction in Applied Epic, as well as populating in Applied Epic from other checkout workflows (such as the Hosted Payment page).

This Description field is only available in the payment from client Account workflow, not the Policy or Transaction workflows.

Targeted role: Servicing personnel, accounting personnel

EACT-4874, PAY-4121

Configure

Policy

Browser Form Edition Update

While form editions allow you to maintain version control over the policy/plan forms your organization has customized, minor updates to an existing form may not warrant an entirely new edition. Versioning a form for every change can proliferate the editions available in your system and unnecessarily complicate form management. To simplify form editing and give you greater flexibility, an Edit Published Edition option has been added to the actions menu for the latest published form edition in the Editions pop-up in Configure > Policy > Policy/Plan Forms.

Use this option to make controlled modifications to the latest published edition without creating a new edition. You can make the following types of changes inline within the existing edition, preserving all data and eliminating the need for new editions:

However, you cannot delete fields or pages that contain fields from a published edition; you must create a new edition to remove fields.

To apply your changes to the published form, select Preview & Commit Changes. When you commit your changes, add descriptive comments to explain them. Note that you can only edit the most recently published edition of a form.

Changes apply consistently across all existing policy terms that use the updated edition when you view policy detail or take any action on a policy or plan (such as adding a new business policy or renewing or endorsing an existing policy), regardless of Service Summary stage.

Targeted role: Epic system administrators

PLAN-1534

What’s Improved?

System-wide

EPIC-88529

EPIC-91844

Home

EPCL-72686

EPCL-72650

EPCL-72556

EPCL-73122

Leads Inbox

EPCL-72254

Accounts

Activities

EPCL-72109

EPCL-73534

EPCL-74436

Attachments

EPCL-72989

EPCL-71125

EPCL-73357

EPCL-74870

Clients

EPCL-73868

EPCL-73345

Contacts

EPCL-72824

ECRM-7270

SMS

EPCL-73530

Transactions

EPCL-72158

EPCL-72553

EPCL-73075

EPCL-17404

Applied Pay

EPCL-72448

EPCL-72955

Policy

EPCL-72473

EPCL-72930

EPCL-71150, EPIC-79526

Claims

EPIC-97235

Epic Forms

ATX2-2597

Policy Marketing

EPIC-74862

EPIC-76314

EPIC-81671

General Ledger

Receipts

EPCL-71102

EACT-4960

EPCL-73836, EPCL-74222

EPCL-72249

Reconciliations

EPCL-71519

EPCL-72615

EPCL-71523

EPCL-65867

EPCL-72604

EPCL-36180

EPCL-1790, PMR 384063

EPCL-72181

Import

EPCL-71558

Reports

EPCL-73298

EPIC-73083

Transaction

EPCL-69585

Procedures

Auditing

EPCL-73356

Configure

Accounting

EPCL-52755

EPCL-74113

Activity

EPCL-72433

Job Management

EPIC-73930

Policy

EPCL-73491

EPCL-72664

EPIC-84518

EPIC-80771

Security

EPCL-72136

EPCL-73715

EPCL-72189, EPCL-73676, EPIC-89415

User Options

EPCL-73007

Interface

Download

EPCL-71305

EPCL-72775

EPCL-73266

EPCL-72396

Utilities

Purge

EPCL-72066

Browser Modernized Screens

Visual and minor functional enhancements have been made to the following pages and their associated pop-ups for a more modern look and feel. These enhancements may include changes to search and filtering capabilities, button labels, and lists of Available and Selected items.

Software Development Kit: What’s New?

Accounts

Activities

schemas.appliedsystems.com.epic.sdk._2011._01._common._activity.CloseDetailV1

Get_Activity

ClosedDate

ClosedByCode

ESDK-3833

Clients

schemas.appliedsystems.com.epic.sdk._2021._01._account._client.EmployeeClassItem

schemas.appliedsystems.com.epic.sdk._2016._01._account._policy._policyinformation._planrateinformation._planinformationitem._plan.AssociatedEmployeeClassItem

Get_Client

Update_Client

Insert_Client

Get_PolicyInformatiom_PlanRateInformation

Division

ESDK-3563

Contacts

schemas.appliedsystems.com.epic.sdk._2017._02._account.Contact

Get_Contact

ContactGUID

ESDK-3564

Policy

schemas.appliedsystems.com.epic.sdk.2016.__01._account._policy._policyinformation._planrateinformation._planinformationitem._plan.AssociatedEmployeeClassItem

Get_PolicyInformation_PlanRateInformation

EmployeeClass

Status

PayrollCycle

TimeWorked

TimeWorkedPerCode

TotalCount

TotalCountAsOf

Eligibility

CoverageStart

WaitingPeriod

CoverageEnd

ESDK-3791

schemas.appliedsystems.com.epic.sdk._2017._02._account._policy.Line_2017_02

Get_Line

Update_Line

Insert_Line

RateGuaranteeThrough

CarrierContactID

COBRAStateContinuationCode

ESDK-3564

Configure

Activity

schemas.appliedsystems.com.epic.sdk._2009._07._comon._lookup.LookupTypes

Get_Lookup

N/A

ESDK-3659

Software Development Kit: What’s Improved?

Accounts

Clients

schemas.appliedsystems.com.epic.sdk._2009._07._account._common.AgencyDefinedCode

Get_Line

IsDeleteOnRenew

EnteredByCode

LastUpdatedByCode

ESDK-3666

Policy

schemas.appliedsystems.com.epic.sdk.2011._01._account._policy._businessowners.FormAndEndorsement

Get_BusinessOwners_FormAndEndorsement

N/A

ESDK-3850

schemas.appliedsystems.com.epic.sdk.2013._03._account._policy._canadianhabitational._location.RatingDetachedOutbuildingItem

schemas.appliedsystems.com.epic.sdk.2013._03._account._policy._canadianhabitational._location.RatingHeatOil

Update_CanadianHabitational_Location

HeatingApparatusTypeCode

PrimaryApparatusCode

AuxiliaryApparatusCode

ESDK-3864

schemas.appliedsystems.com.epic._sdk._2017._02._account._policy.Line_2017_02

Get_Line

Update_Line

Insert_Line

PlanOptionNamefrom

ESDK-3801

schemas.appliedsystems.com.epic.sdk.2011._12._account._policy._commercialumbrella.PolicyInformationAndEmployeeBenefitsV2

Update_CommercialUmbrella_PolicyInformationAndEmployeeBenefits

NewRenewalOption

ESDK-3815

Epic Forms

schemas.appliedsystems.com.epic.sdk.2016._01._account._policy._policyinformation._planrateinformation._planinformationitem.Plan

Update_PolicyInformation_PlanRateInformation

N/A

ESDK-3849

General Ledger

Reconciliations

schemas.appliedsystems.com.epic.sdk.2011._01._generalledger._reconciliation.DirectBillCommission

Action_GeneralLedger_ReconciliationAssociateGeneralLedgerItem

N/A

ESDK-3889

Configure

Accounting

schemas.appliedsystems.com.epic.sdk._2022._02._configure._accounting._systemsettings.ShareRevenue

Get_Configure_AccountingSystemSettingsShareRevenue

AccountingMonthEffective

ShareRevenueForProducers

DefaultProducerProductionCreditAsSharingRevenue

PostProducerPayableOnPrimaryAgency

ESDK-3674