To ensure compliance with the Do Not Call list, schedule updates to your system at least every 31 days. These updates check all client and contact phone numbers in your system against the most current list.
Lists of numbers that are designated Do Not Call are distributed in XML or text format. If you run Applied Epic in a LAN or WAN setup, you must manually import these files to update your records. It is recommended that you import the files before each scheduled update in order to ensure that the list you are checking against is up to date. See Import Do Not Call Lists for more information. If operating in an online environment, your list is automatically current.
If you subscribe to Do Not Call lists for multiple countries, the update schedule that you define here applies to all lists integrated in your system. The lists are checked with the same frequency.
From any other area of the program, do one of the following: