Rate Manager

Rate Manager allows you to price different coverage scenarios with the speed of Real-Time Rating and provides your agency with tools to revise policy and risk details easily. When a client or prospect seeks comparative pricing, Rate Manager can assist you in delivering a fast and competitive quote.

Note: Rate Manager is currently available for use with Homeowners and Personal Auto policy types.

The best practice for prospects is to create a client and a policy for the policy type you want to quote. You must create the Client Detail to associate the activities and any attachments received from your carriers. You can create a Policy with an applicable prefill to same time and keystrokes.

Note:  Rate Manager is only available through Real-Time, which requires a Client Detail for access.

For an existing client, you can choose to quote an existing policy or create a policy with an applicable prefill.

Additional resources on this topic:

Epic Help File article: Add a Policy

1. From the Real-Time Interface screen, select Rate Manager.
2. Change the policies and/or columns that display in the list if necessary.
   1. Click the Select Columns link label on the right side of the header.
   2. The Select Columns window displays. Select the checkbox next to each column that should be included in the list. Deselect the checkbox next to each column that should be removed from the list.
   3. Columns display in the order in which they are listed. To reorder the columns, click on a column and then click the up arrow or down arrow to change its position.
   4. Click OK or press [Enter] to save your changes.
      
      Click Cancel to close the window without saving your changes.
   1. Click the word Policies in the view filter.

   

    

   A list of choices displays:

   1. • All Except Marketed
      • Current/Renewed
      • Expired/History
      • Marketed
      • Marketed (History)

   2. Click on the appropriate selection.

   To narrow the list of policies, use the search bar above the list to specify the policies that you want to see.

    

   

    

   These are the choices in the first dropdown menu:

   1. • Policy Number
      • Policy Description
      • Line Description
      • Line Type
      • Policy Effective
      • Policy Expiration
      • ICO
      • Category
      • Option
      • Type of Business

   The choices available in the second dropdown menu vary, depending on the selection you made in the first dropdown.

   1. • Equals: Enter the search criterion (e.g., the full description or folder name) in the field to the right, or select the correct date from the dropdown calendar (if applicable). Click Find.
      • Contains: Enter at least one character of the search criterion (e.g., part of the description or claim number) in the field to the right. Click Find.
      • Within Range: Search between two calendar dates. Click the down arrow to the right of each field to choose dates from the dropdown calendars. Click Find.

   To see the filter that is currently applied to the list, hover over the Search where text.

   You can apply multiple filters if necessary.

   1. 1. To apply multiple filters to the list, do one of the following:
      1. • Click the Edit Filter button . 
         • Press [Ctrl] + E.
      2. The Edit Filter pop-up window displays.
         
         Note: You can also use the Edit Filter button, rather than the search bar, to apply a single filter to the list if you prefer.
      3. Select and/or enter your desired search criteria using the dropdown menus and fields, and then click the Add button. The Name, Compare Type, and Criteria for your filter display in the list. Click one of these column headings to sort the list by that column. To reverse the sort order, click the column heading again.
      4. To apply additional filters, enter additional search criteria and continue clicking Add. To remove a filter from the list, select it and click the Delete button.
      5. Click Finish when you have applied all of your desired filters.
         
         To exit the dialog without applying any filters, click Cancel.
3. Select the policy or line of business you want to quote.
4. You can change the default company contract number or NAIC code for your session if necessary (if the company has multiple contract numbers or NAIC codes configured).

   1. Click the NAIC Codes link label in the Policies header.

   2. The Available Codes window displays all ICOs available on the client’s policies and any NAIC codes set up for them. Select a company code, and then select the NAIC code in the list.

   3. Repeat the previous step until you have made all necessary NAIC code changes.

   4. Click OK to save your changes, or Cancel to discard them.

   1. Click the Contracts link label in the Policies header.

   2. The Available Contract Numbers window displays the company codes for all companies selected in the Available Carriers list and any contract numbers set up for them. Select a company code, and then select the contract number in the list.

   3. Repeat the previous step until you have made all necessary contract number changes.

   4. Click OK to save your changes, or Cancel to discard them.

5. Click Go.
6. Specify whether you are starting from an existing policy, starting a policy from scratch using an application prefill, or resuming a previous quoting session.
7. Complete any policy information you want considered in your quote, and then submit the policy. While receiving your results, you can make any coverage, deductible, or any other changes, and resubmit the policy based on the new criteria.
8. If you started with an existing policy, you can choose to renew or update/endorse that policy, or create a new policy. If starting a policy within Rate Manager, you can only create a new policy on that client.
9. Results can be attached to the client. You can also set up activities for each carrier in order to track successfully and unsuccessfully writing the business. Additionally, you can have one generic activity for the entire Rate Manager session.
   
   Note:  Activities are assigned in Configure > Real-Time > Rate Manager.
10. If the carrier you have accepted a quote from provides round-trip Rating, then the policy will be updated with the coverage details sent by the carrier and the risk details you entered.
    
    Additionally, some carriers enable policies to be bound or submitted through Real-Time.