Revise Transaction Premiums

This feature allows you to do the following:

Revising a transaction's premium updates the premium on the corresponding policy or line of business.

You cannot adjust an agency’s commission on direct bill transactions once a reconciled payment exists.

You cannot revise premiums on government tax/fee transactions or on open binder bill transactions.

  1. Locate the account and access the Transactions area.
  2. The Transactions list initially loads blank. Enter your desired search criteria to populate the list for the selected account.

    Note: The list can display a maximum of 500 transactions.
  3. You can change the columns that display in the list if necessary.
  1. In the list, click the transaction with the premium you would like to revise.

    Note: To make the premium change to an installment without impacting the other installments' accounting months, revise the premium with the earliest installment in the plan highlighted. This allows the accounting months on the future transactions to remain as they are.
  2. Do one of the following:
  3. If the selected transaction is an installment, select the appropriate radio button in the Installments section:
  4. The transaction Code defaults and cannot be changed.
  5. Revise Premium defaults in the Description field. You can enter a more detailed Description if necessary.
  6. Enter the new premium Amount.

    Note: This is the new amount, not the difference. If you enter the amount and then press [Tab], the difference displays to the right of the Amount field.
  7. If the selected transaction is an installment, you can opt to reallocate split locations based on the premium Difference or the Entire amount.
  8. The Generate invoice date is the current system date, but you can change it if necessary.
  9. The A/R due date defaults but can be updated.
  10. The current Accounting month and Production month default, but you can edit them if necessary.
  11. Click Finish if the item is not a split receivable or installment item. Otherwise, click Continue.
  12. If government taxes and fees have been generated for this transaction, you are prompted, "To ensure that taxes and fees are accurate for this transaction, please reverse all government taxes and fees associated to this transaction and regenerate them."

    Click OK. For instructions on reversing and regenerating the taxes/fees, see Reverse a Transaction and Generate Tax/Fee.