Void a Voucher

Access the Vouchers area.
1. To access the General Ledger area from the Home screen, do one of the following:
1. - Click General Ledger on the navigation panel.
  - Click Areas > General Ledger on the menubar.
  - Click the down arrow next to Home on the options bar and select General Ledger.
To access the General Ledger from another area of the program, do one of the following:
- Click Home > General Ledger on the menubar.
- Click the down arrow next to Home on the options bar and select General Ledger.
1. Click Vouchers on the navigation panel or Areas > Vouchers on the menubar.
The Vouchers screen displays. Enter your desired search criteria to populate the list.
To locate vouchers that match specific criteria, make a selection in each dropdown menu. The fields vary, depending on the menu options you choose. To sort by a different column, click the column heading by which you wish to sort. Click one more time to change the sort order (from ascending to descending, or vice versa).

These are the choices in the first dropdown menu:
1. 1. Account Code
  2. Account Name
  3. Accounting Month
  4. Amount
  5. Bank Account
  6. Date Entered
  7. Description
  8. Due Date
  9. Entered By
  10. Export Batch #
  11. Exported By
  12. Exported Date
  13. GL Schedule
  14. Invoice #
  15. Paid Status
  16. Payee
  17. Posted Date
  18. Refer #
  19. Site ID
The choices available in the second dropdown menu vary, depending on the selection you made in the first dropdown.
1. 1. Equals: Enter the search criterion (e.g., the full description or folder name) in the field to the right, or select the correct date from the dropdown calendar (if applicable). Click Find.
  2. Contains: Enter at least one letter or digit of the desired criterion. Click Find.
  - Within Range: Search between two calendar dates. Click the down arrow to the right of each field to choose dates from the dropdown calendars. Click Find.
  To see the filter that is currently applied to the list, hover over the Search where text.

Click on the voucher and then do one of the following:

Click Actions > Void Voucher on the options bar.
Click Actions > Void Voucher on the menubar.
Right click the voucher and select Void Voucher.

Enter a Description for the void.

Choose the Accounting month and year.

Select the Reason for the void.

Enter additional Details if necessary.

If the voucher is associated to a premium payable or producer/broker payable reconciliation statement, make the appropriate selection in the Update Payable Statements frame. If this frame does not display, continue to step 9.

Selections in this frame may default based on the Reason selected in step 6.

Note: If the voucher is in a locked, posted, or finalized month, Reverse is the only option available.

Unpaid: The statement’s paid status is changed to Unpaid, and it no longer retains any association to the voucher. The statement status (Finalized or Approved) is not affected, so no further work can be done on the statement and it is once again available to be paid. Select this option if nothing on the statement needs to be modified.
Reopen: The statement’s paid status is changed to Unpaid, and it no longer retains any association to the voucher. The statement status is changed to Suspended, meaning it can be worked on further. Select this option if items were flagged incorrectly on the statement.

Note: If suspended statements with the same criteria currently exist, you will receive a message that you cannot reopen the statement until they are finalized.
Reverse: The statement is reversed. The original statement is associated to the voided voucher, while the offsetting reversal statement is associated to the void offset voucher. If you select Reverse, you must make a selection from the dropdown menu to the right:
- Do Not Recreate: The statement is reversed and not recreated. Select this option if the statement was entered with incorrect criteria and must be started over.
- Recreate Finalized: A recreated version of the statement is generated with a status of Finalized, meaning it cannot be edited and is available for payment.
- Recreate Suspended: A recreated version of the statement is generated with a status of Suspended.
  
  Note: If suspended statements with the same criteria currently exist, you will receive a message that you cannot recreate a suspended statement until they are finalized.

If the voucher is associated to a direct bill commission statement, make the appropriate selection in the Update Direct Bill Statements frame. If this frame does not display, continue to step 10.

Unpaid: The statement’s paid status is changed to Unpaid, and it no longer retains any association to the voucher. The statement status is still Finalized. No additional work can be done on the statement and it is once again available to be paid. Select this option if nothing on the statement needs to be modified.
Reopen: The statement’s paid status is changed to Unpaid, and it no longer retains any association to the voucher. The statement status is changed to Suspended, meaning it can be worked on further.

Click Finish.

Note: If you selected to reopen or reverse a statement, you may be prompted to enter an activity (depending on your System Event Configuration). This activity can be used to notify its owner to take the necessary follow-up actions on the reopened/reversed statement.