MVR & AutoPlus Reports

The AutoPlus claims information may be viewed and be added in the driver’s claims screen when an AutoPlus report has been ordered for the driver.

1. On the Driver’s tab on the Underwriting screen in AutoRater, click the Claims button.
2. On the Claims screen at the bottom of the screen, claim information provided on the AutoPlus report displays. Claim date, vehicle, and a summary of the claim (IBC Code, At-Fault Percentage, Amount, and Description) are provided on this screen.
3. Enter each relevant claim in the top section of the Claims screen for the claim to be considered during the quote underwriting process.
   
   Note: Verify the claim information obtained from the AutoPlus Report with any existing claim information displaying on the Claims screen to ensure that the information has not already been entered.
4. When finished, click OK.

The MVR conviction information may be viewed and added in the driver(s) conviction screen when an MVR report has been ordered for the driver.

1. On the Driver’s tab on the Underwriting screen in AutoRater, click the Convictions button.
2. On the Convictions screen, information provided on the MVR report displays at the bottom of the screen conviction. Date, MVR Conviction Description and when applicable the Applied Conviction description are provided.
3. For a conviction to be considered during the quote underwriting process, enter each relevant conviction in the top section of the Convictions screen
   
   Note: Verify the conviction information obtained from the MVR Report with any existing conviction information displaying on the Convictions screen to ensure that the information has not already been entered.
4. When finished, click OK.

The MVR suspension information may be viewed and added in the driver(s) suspension screen when an MVR has been ordered for the driver.

1. From the Underwriting screen in AutoRater on the Driver’s tab click the Suspensions button.
2. On the Suspensions screen, suspension information provided on the MVR report displays at the bottom of the screen. Incident Date, Reinstated Date, and the MVR Suspension Description are provided.
3. For the suspension to be considered during the quote underwriting process, enter each relevant suspension in the top section of the Suspensions screen.
   
   Note: Verify the suspension information obtained from the MVR Report with any existing suspension information displaying on the Suspensions screen to ensure that the information has not already been entered.
4. When finished, click OK.

To view or print an MVR or AutoPlus report from Document Centre, complete the following steps:

1. Click the Print button to launch Document Centre.
2. Select CGI Reports in the Documents list if it is not already selected.
3. MVR/Autoplus reports for the driver display in the list and can be printed. If there is an existing MVR and/or AutoPlus for the driver, the ordered date and a red exclamation point displays. If an existing MVR and/or existing AutoPlus report does not exist for the driver, N/A displays in the corresponding column.
4. Check the MVR and/or AutoPlus checkboxes beside each driver’s report that you want to print. To save the MVR or Autoplus report to HTML, click the Save to HTML link.
5. Your default printer defaults as selected; if needed, select a different printer by clicking the dropdown menu.
   
   Note: Check the Add to Multi-Document Processing checkbox to enable multiple documents be saved or printed.
6. Click the Preview button to view the report before printing it; click the Print button to print the report; or, click the Save to PDF button to save the report as a PDF to your computer.

From the MVR / AutoPlus Reports Screen

1. When Reports are available, click the date button to view the existing MVR or AutoPlus report(s) for each driver. The existing MVR and the existing AutoPlus buttons displays the date the reports were ordered on. If the driver does not have a MVR or AutoPlus report, the existing MVR and the existing AutoPlus buttons will display as N/A.
2. Follow the printing instructions in the browser to print a MVR or AutoPlus report.

When an MVR report has been ordered but not received, check to determine if the report order process has been successful by viewing the Pending MVR Reports utility. Pending reports may occur for a number of reasons, including an internet outage.  

For Alberta, and Newfoundland and Labrador provinces the utility enables you the ability to retrieve non-immediate ordered reports.

Access the Pending MVR Reports utility from the Desktop Navigation screen by clicking Utilities > Pending MVR Report on the menubar.

Note: You will only see your MVR Requests.

To learn more about this utility see the Pending MVR Reports article.