J/E Between Clients

Use this option to create offsetting items to transfer customer balances.

Note: This option should not be used to reverse an incorrect customer deposit or return. To reverse incorrect deposits, use the Void a Deposit (NSF) option, and then reenter the deposit. To reverse incorrect returns (disbursements), use Void a Disbursement or Void a Voucher, then reenter.

1. From Home Base, click Clients & Files.
2. Select Customers from the dropdown menu.
3. Select the customer from whom to transfer the balance.
4. Click Invoices on the button bar.
5. Click Options on the Transaction List window.
6. From the Options menu, select Workflows > Transactions > J/E Between Clients.
   
   A warning message reminds you that this option should not be used to reverse an incorrect customer deposit or return. Click OK to activate the J/E Between Customers window.
   
   The Transfer From window displays the Client Number, Name, Balance, and New Balance for the client selected in step 1. The Transfer To window displays the same information for the client to whom the balance is being transferred.
7. From the client list, select a customer to whom the balance is being transferred. The selected (highlighted) customer's name displays in the Transfer To window above the client list.
8. Enter the amount to transfer in the field provided, and click OK.
9. Click Yes to confirm.
10. The balance field in the Transfer To window is updated to reflect the balance transfer for the selected amount. A client transfer item is attached to the transaction history for each client.
11. Click Cancel to exit and return to the Transaction List.