Print Invoices and Transaction History
Use the Print option to print selected invoices or an account's transaction history.
Invoices
- At Home Base click Clients & Files.
- Select the appropriate entity type from the dropdown menu above the list.
- In the list, select the entity and click the Invoices button.
- Click Options on the Transaction List screen and select Print > Invoices.
- The Select Items radio button defaults as selected. If you wish to print a particular invoice that has already been printed, click Select Invoices.
- If you chose Select Items, make the desired selections. (If you chose Select Invoices, skip to step 7.)
- In the Filter frame:
- Check Include Zero Balance to include zero balance items.
- Check Transaction Date and select the appropriate date from the dropdown calendar to print items entered on a single day.
- Check Start Item Number and enter the Item # for the earliest transaction you wish to print.
- In the Page Break frame (customers only), select one of the following:
- Item: Prints each item on a separate invoice.
- Policy: Groups all items for the same policy on the same invoice.
- Customer: Groups all items for the customer on the same invoice.
- Customer Default: Groups items according to the Invoice Page Break setting in Customer Detail.
- To select the items to print, highlight an item in the list on the left and click Add to move it to the list of selected items on the right. Press [Ctrl] while clicking to select multiple items. Press [Shift] while clicking to select a range of items.
- Skip to step 8.
- If you chose Select Invoices, double click the Inv # field in the Reprint Invoice frame. Select the desired invoice and click OK.
- The default invoice format defaults in the dropdown menu in the bottom left corner of the screen. If you wish to select a different custom format for the invoice, choose a different Invoice from the menu.
- Click Print or Preview, depending on whether you would like to view the list before it prints.
- On the Invoice Message screen, the default invoice message displays in the Include Message field. If you wish to change the invoice message, you can delete the existing text and type a new message in the text box, or click Select under Gallery to choose a predefined message. If you wish to add a new message to the gallery, type your message and click Add New.
- Click OK.
- After the item prints, a confirmation screen displays. Click Yes if the item printed successfully. Click No to return to the prior window and attempt to reprint the item.
Transaction History
- At Home Base click Clients & Files.
- Select the appropriate entity type from the dropdown menu above the list.
- In the list, select the entity and click the Invoices button.
- Click Options on the Transaction List screen and select Print > Transaction History.
- On the Transaction Print screen, make the appropriate selection in the Print frame.
- General: Print all transactions on the General tab.
- Filter: Print all transactions on the Filter tab. If a filter is not currently in use, this option prints all transactions.
- Check Include Client Detail if you wish to print basic account information at the top of the page.
- Click Print.