The way you use email in conjunction with TAM is dependent on the option you are using: Microsoft Outlook, TAM Integrated E-mail Messaging, or Lotus Notes Integration. The following is an overview of the different options available.
If you are using the TAM Outlook Add-In, you have the option of using Outlook for your TAM email needs. When configured, clicking the Mail button on Home Base opens your Outlook client, and clicking the New Mail button on Home Base launches a new Outlook mail message.
The TAM Outlook Add-In allows you to look up and address the email message by using the TAM Contacts option. The Insert TAM Attachments option allows you to locate and add attachment from within TAM into an email you are composing. Attach to TAM can be used to attach received and/or outgoing email messages into TAM. See the TAM Outlook Add-In article for detailed information.
To enable Outlook, from Home Base, click Tools > System Setup. On the System Setup screen, deselect the TAM Integrated E-mail Messaging checkbox if you want to use Outlook for email.
This option enables the TAM custom email form for sending email through TAM. With it, you can attach multiple attachments to an email, send and attach an email simultaneously, use an email signature, and retrieve TAM contact email addresses.
To enable this feature, navigate to Home Base, click Tools > System Setup. On the System Setup screen, select the TAM Integrated E-mail Messaging checkbox.
To access Integrated Email Messaging, click the Inbox or New Mail Message button on Home Base, or click the Mail to button in Client Detail.
If necessary, Lotus Notes can be integrated with TAM to access and send email. When Lotus Notes has been integrated, the TAM Integrated Email instructions are used for your email functionality.