Add-Ons, Discounts, and Fees Configuration

Brokerages in the United Kingdom apply the add-ons, discounts, and fees configured in this area during quoting workflows. This functionality is not applicable to U.S. agencies.

1. From the Home screen, do one of the following:
• Click Configure on the navigation panel.
• Click the down arrow next to Home on the menubar and select Configure.
• Click Areas > Configure on the menubar.

From any other area of the program, do one of the following:

1. Click the down arrow to the right of the Home options bar button and select Configure.
2. Click Home > Configure on the menubar. The Configure screen displays.

2. Click Quotes on the navigation panel or Areas > Quotes on the menubar.
3. Click Add-Ons, Discounts and Fees on the navigation panel.
4. A list of add-ons in your system displays. To access discounts or fees, click Add-On in the view filter and select Discount or Fee from the dropdown menu.
   
   To sort the list, click the heading of the column by which you want to sort.

Add-On Configuration

Your agency may offer add-on policies that can be included with a fully rated or manually quoted policy or sold as standalone policies. In addition to following the steps below to add an add-on, you must add it as a policy type in Policy Type Configuration to make it available for use in your system.

You can do the following from here:

• Add an Add-On
  1. Click the Add button to the left of the list.
  2. The active language displays in the Language dropdown menu and is based on your Primary Language in Regional Settings Configuration.
  3. Enter a Description of the add-on.
  1. If you have more than one language available, the Description you enter populates for every language.
  2. To change the Description that will display in a different language, select the Language from the list or the dropdown menu and enter a Description.
  3. The Update matching descriptions in other languages option defaults as selected or deselected based on your previous selection for it. The option cannot be changed during this workflow.
  4. Define the attributes of the add-on on the following tabs:
  • Detail

    Your entries on the Detail tab determine basic information about the add-on, including when it is available, how long it remains on cover, and how it is billed.

    1. Enter or select an Effective date to specify when the add-on will be available for selection. Optionally enter an expiration date as well, or leave this date Open to keep the add-on available indefinitely. Past, present, and future dates are valid, as long as the expiry date is later than the Effective date.
    2. Specify the Term length of the add-on in the dropdown menu.
    3. Select a Line code for the add-on. The dropdown menu populates with all active policy types available for use as lines of business in Policy Type Configuration.
    4. Select the Policy Status with which the add-on line will be bound.
    5. Enter the Premium amount.
    6. Optionally select a Tax rate to apply to the add-on premium. This selection determines only the rate and issuing location for the tax transaction; you must define the transaction code for the add-on in Automatic Transactions.
    7. Select the Agency Bill or Direct Bill radio button to specify how the add-on will be billed.
    8. Choose the Issuing Company that will populate when this add-on is put on cover.
    9. The Premium payable type defaults to Company, but you can select BR Broker (External) or IN Broker (Internal) if necessary.
    10. The Premium payable entity may default based on the selected Issuing company. Select a different Premium payable entity if necessary.
    11. If you selected Client Bill above, select a Payable Contract if applicable. The payable contracts available for selection may be limited based on your Effective and expiration date selections and your selections on the Structure Criteria tab.
    12. Select the rating company that will populate when the premium for the add-on is financed. Rating companies display in this dropdown menu based on the mappings set up for the selected issuing company in Company/Broker Mapping Configuration.
    13. If you want to apply this add-on to the selected policy type automatically, select the Pre-selected checkbox.
    14. To make this add-on available for selection during MTAs, select the Allow mid-term checkbox.
    15. In the Commission section, select a default commission or enter the commission manually.
    • To select a default commission, do the following:
    1. Select the Default commission agreement checkbox
    2. Select an Agreement from the dropdown menu. This menu populates based on your Issuing company and Premium payable selections.
       
       To view the selected Agreement, click the Agreement Details link label.
    • To enter the commission manually, do the following:
    1. Select Flat Fee or Percentage of Premium in the Type dropdown menu.
    2. ii. Enter the Percentage or Amount, depending on the Type you selected.
    16. In the Policy Number section, select a radio button and enter or select a value in the corresponding field(s) to specify how policy numbers will be generated for add-ons of this type, based on the carrier's preference.
        
        The following options are available:
    • Fixed Number: All add-ons of this type from this carrier have the same policy number. Enter the number.
    • Range: The system will increment the policy number for add-ons of this type with each use, beginning with the Starting number you specify. Define an alphabetic Prefix (optional) and a Starting number.
    • VRN/Postcode: Depending on your dropdown menu selection for this option, the system will generate the policy number based on the insured’s Vehicle Registration Number (VRN), Postcode, or Both.
  • Attachments

    Optionally associate attachments to the add-on. Your selections here display as add-on documents, along with the rest of the documentation for the policy, on the Add Documents screen. They will be added to the client’s Attachments list once the policy containing the add-on is on cover.

    1. To add an attachment, do the following:
    • Click the Add button  to the left of the Attachments list.
    • Press [Insert] on your keyboard with focus on the Attachments list.
    • Drag and drop the attachment into the Attachment list.
    2. If you did not drag and drop the attachment in the previous step, enter the path to the file you would like to attach or browse to the file. Click Open to attach the file.
    3. The Add-On Attachment Add window displays. If Applied Epic is installed locally on your computer, you can remove the files from their original location by selecting the Delete original after attaching checkbox. If you access Epic through a web browser, you must delete the file manually after completing the workflow if you no longer need the original.
    4. The file name defaults as the attachment’s Description, but you can change the description if necessary.
    5. Add Comments if necessary.
    6. Click Finish or press [Enter] to add the attachment.
       
       Click Cancel or press [Esc] to exit the workflow without adding the attachment.
    7. The attachment displays in the list. Optionally revise the Description and/or Comments in the Detail section.
    8. Optionally select an attachment Folder path to which to save the attachment so that it can be found easily later. The Folder field is required for attachments designated Client accessible. For instructions on creating, editing, and deleting these folders, see Attachment Folder Configuration.
    9. Choose a security Access level if applicable. Only employees with the selected access level will be able to access the attachment. See Attachment Access Level Configuration for instructions on adding, editing, and deleting these access levels.
    10. Select Do not purge to exclude this attachment from the Purge Attachments utility. If you select an Expire on date, the attachment will be excluded from purges until that date, after which it will become eligible for purging.
    11. If the Client Access frame is enabled in System Settings, you can specify whether and for how long this attachment is accessible by the client through Applied CSR24 Self-Service Portal. Select the Client accessible checkbox and select a date from the Expire on calendar dropdown if applicable. If the attachment’s availability should not expire, leave the Expire on field blank.
    12. Repeat these steps as necessary to add additional attachments.
        
        To remove an attachment, select it and click the Delete button  to the left of the list.
  • Line of Business Criteria

    Define the quoted lines of business for which the add-on will be available. If you want the add-on to be available for all lines of business, leave the default selection of All. Otherwise, do the following:

    1. Select the Selected radio button.
    2. Click the Add button to the left of the Line of Business list.
    3. Select the checkbox next to each line of business you want to associate. To select all lines of business listed (for example, if you want to deselect only a few to exclude them), click the Select All link label.
    4. Click Add to associate the selected lines of business and make additional selections.
    5. Click Finish when you have added all lines of business.
       
       Click Cancel to discard your selections and close the screen.
       
       To remove a line of business association, click to highlight the line of business and click the Delete button or press [Delete] on your keyboard. Hold the [Ctrl] or [Shift] key while clicking on lines of business to make multiple selections.
  • Structure Criteria

    Define the organizational structures for which the add-on will be available. If you want the add-on to be available for all structures, leave the default selection of All. Otherwise, do the following:

    1. Select the Selected radio button.  
    2. Click the Add button to the left of the Structures list.
    3. The Add Structure Combinations window displays. Make selections in the Agency, Branch, Department, and Profit Center dropdown menus and click Locate.
    4. The list populates with structure combinations that match your criteria. Select the checkbox next to each structure combination you want to add. To select all search results, click Select All.
    5. Click Add to save the structure association and select additional structure combinations.
    6. Click Finish when you have added all structure associations.
       
       Click Cancel to discard your selections and close the screen.
       
       To remove a structure association, select the structure in the list and click the Delete button or press [Delete] on your keyboard. Hold the [Ctrl] or [Shift] key while clicking on structures to make multiple selections.
  5. Click Add to add this add-on and create another one.
     
     Click Finish when you have finished creating add-ons.
     
     Click Cancel to exit the workflow without saving changes. You are prompted, 'Do you wish to discard changes?' Click Yes.

  6. You are prompted to verify that automatic transactions have been configured for the line type you selected for this add-On. Click OK and review the settings in Automatic Transaction Configuration.

• Edit an Add-On

  See the Add an Add-On section above for detailed information on each tab and the implications of your selections for the add-on.

  1. Click on the add-on and then do one of the following:
  • Click the Edit button to the left of the list.
  • Click File > Open on the menubar.
  • Double click the add-on.
  • Press [Enter].
  2. Revise the Description if necessary.
     
     If the Update matching descriptions in other languages option is selected and descriptions for multiple languages match, any change you make to one description will be applied to the other description after you click Finish. Deselect this checkbox if you prefer to update each description individually.
  3. Enter and/or edit the information on the Detail tab as necessary.
     
     On the Attachments tab, edit the Detail for existing attachments or add or delete attachments as necessary.
     
     To view an existing attachment, click to highlight it in the list and do one of the following:
  • Click the View button to the left of the list.
  • Press [Enter].
  • Double click the attachment.

  You must save the add-on by clicking Add or Finish to make any newly added attachments viewable.

  4. Update the selections on the Line of Business Criteria tab as necessary.
  5. Update the selections on the Structure Criteria tab as necessary.
  6. Click Finish or press [Enter] to complete the add-on.
     
     Click Cancel or press [Esc] to exit the workflow without saving changes. You are prompted, 'Do you wish to discard changes?’ Click Yes.
• Delete an Add-On

  You can delete any add-on, although you cannot delete its associated policy type if the policy type is in use. See Policy Type Configuration for more information.

  1. Click on the add-on and then do one of the following:
  • Click the Delete button to the left of the list.
  • Click File > Delete on the menubar.
  • Press [Delete] on your keyboard.
  2. You are prompted, 'Do you wish to delete this record?' Click Yes.
• Print a List of Add-Ons
  1. To print the list of add-ons, do one of the following:
  • Click the Print button to the left of the list.
  • Click Print > Listview on the options bar.
  • Click File > Print > Listview on the menubar.
  2. The Print window displays. Print this list as you would any other document.

Discount Configuration

Your agency may offer discounts through marketing campaigns, loyalty programs, or referrals, or for other reasons. Configure those discounts here to make them available for selection when users perform a fully rated or manual quote.

Before you create discounts, you must configure transaction codes for them. Be aware that individual users can only apply discounts within the limits defined in Limit Configuration, regardless of the options you configure for a discount.

You can do the following from here:

• Add a Discount
  1. Click the Add button to the left of the list.
  2. The active language displays in the Language dropdown menu and is based on your Primary Language in Regional Settings Configuration.
  3. Enter a Description of the discount.
  1. If you have more than one language available, the Description you enter populates for every language.
  2. To change the Description that will display in a different language, select the Language from the list or the dropdown menu and enter a Description.
  3. The Update matching descriptions in other languages option defaults as selected or deselected based on your previous selection for it. The option cannot be changed during this workflow.
  4. Select the Transaction code for the discount.
  5. Optionally enter the discount’s Default amount (if it will be the same in most instances). If you leave this field blank (for example, if the discount amount varies), users must enter an amount manually when they select the discount during a quote.
  6. Today's date defaults as the Effective date (meaning that the discount will be available for use today), but you can enter a different date or select one from the dropdown menu if necessary.
  7. Optionally enter or select an Expiration date (after which the discount will no longer be available for selection). If the discount does not expire, leave the Expiration date set to Open.
  8. Specify the Criteria for which the discount will be available. Highlight the criterion you would like to modify in the Criteria list and make selections as necessary:
  • Agency
    1. The All radio button is selected by default, indicating that the discount will be available for all agencies. To specify the agencies for which it is available, click the Selected radio button.
    2. If you chose Selected, click the Add button to the left of the list.
    3. The Available window displays. Specify Search where criteria to narrow the list of agencies if necessary.
    4. Select the checkbox beside each agency in the list that can use the discount. To select all of the agencies listed (for example, if you want to deselect only a few to exclude them), click the Select All link label.
    5. Click Finish to add the selected agencies to the Selected list.
       
       Click Cancel to close the window without adding your selections.
    6. The agencies you added display in the Selected list. To remove an agency from the list, highlight it and click the Delete button .
  • Branch
    1. The All radio button is selected by default, indicating that the discount will be available for all branches. To specify the branches for which it is available, click the Selected radio button.
    2. If you chose Selected, click the Add button to the left of the list.
    3. The Available window displays. Specify Search where criteria to narrow the list of branches if necessary.
    4. Select the checkbox beside each branch in the list that can use the discount. To select all of the branches listed (for example, if you want to deselect only a few to exclude them), click the Select All link label.
    5. Click Finish to add the selected branches to the Selected list.
       
       Click Cancel to close the window without adding your selections.
    6. The branches you added display in the Selected list. To remove a branch from the list, highlight it and click the Delete button .
  • Line of Business
    1. The All radio button is selected by default, indicating that the discount will be available for use on all lines of business. To specify the lines of business for which it is available, click the Selected radio button.
    2. If you chose Selected, click the Add button to the left of the list.
    3. The Available window displays. Specify Search where criteria to narrow the list of lines of business if necessary.
    4. Select the checkbox beside each line of business in the list on which users can apply the discount. To select all of the lines of business listed (for example, if you want to deselect only a few to exclude them), click the Select All link label.
    5. Click Finish to add the selected lines of business to the Selected list.
       
       Click Cancel to close the window without adding your selections.
    6. The lines of business you added display in the Selected list. To remove a line of business from the list, highlight it and click the Delete button .
  • Business Transaction

    The discount is available for use on all business transactions by default. Deselect the checkbox for any business transaction on which users cannot apply this discount.

  9. Click Add to create this discount and add another one.
     
     Click Finish or press [Enter] when you have finished creating discounts.
     
     Click Cancel or press [Esc] to exit the workflow without saving changes. You are prompted, 'Do you wish to discard changes?' Click Yes.
• Edit a Discount
  1. Click on the discount and then do one of the following:
  • Click the Edit button to the left of the list.
  • Click File > Open on the menubar.
  • Double click the discount.
  • Press [Enter].
  2. Revise the discount Description if necessary.
     
     If the Update matching descriptions in other languages option is selected and descriptions for multiple languages match, any change you make to one description will be applied to the other description after you click Finish. Deselect this checkbox if you prefer to update each description individually.
  3. Update the information in the Detail and Criteria sections as necessary. See the Add a Discount section above for detailed instructions.
  4. Click Finish or press [Enter] to complete the discount.
     
     Click Cancel or press [Esc] to exit the workflow without saving changes. You are prompted, 'Do you wish to discard changes?' Click Yes.
• Delete a Discount

  You can delete any discount, although you cannot delete its associated transaction code without also meeting the conditions described in Transaction Code Configuration.

  1. Click on the discount and then do one of the following:
  • Click the Delete button to the left of the list.
  • Click File > Delete on the menubar.
  • Press [Delete] on your keyboard.
  2. You are prompted, 'Do you wish to delete this record?' Click Yes.
• Print a List of Discounts
  1. To print the list of discounts, do one of the following:
  • Click the Print button to the left of the list.
  • Click Print > Listview on the options bar.
  • Click File > Print > Listview on the menubar.
  2. The Print window displays. Print this list as you would any other document.

Fee Configuration

Configure fees for users to include on fully rated or manual quotes. Before you create a fee, you must add a transaction code for it in Transaction Code Configuration. You can only associate active transaction codes in the Miscellaneous User Defined, Fee, Service Fee, and Company Fee classes to fees.

You can do the following from here:

• Add a Fee
  1. Click Add .
  2. Select Agency fee or Company fee in the Type frame.
  3. If necessary, select a Language from the dropdown menu (the default selection is based on your primary language in Regional Settings).
  4. Enter a Description of the fee.
  1. If you have more than one language available, the Description you enter populates for every language.
  2. To change the Description that will display in a different language, select the Language from the list or the dropdown menu and enter a Description.
  3. The Update matching descriptions in other languages option defaults as selected or deselected based on your previous selection for it. The option cannot be changed during this workflow.
  5. In the Detail frame, select the Fixed or Editable radio button:
  • Fixed: Enter the fixed Fee amount.
  • Editable: Enter the Minimum and Maximum values for the fee, and optionally add a Default fee amount.
  6. Select the Mandatory checkbox to prevent users from removing this fee when a quote meets the criteria you specify for it.
  7. Select the Trans code. Only active codes in the Miscellaneous User Defined, Fee, and Service Fee classes are available for selection on Agency fees. Only active Company fee transaction codes are available for selection on Company fees.
  8. Optionally select a Tax rate for the fee from the dropdown menu.
  9. Specify the Criteria for which the fee will be available. Highlight the criterion you would like to modify in the list and make selections as necessary:
  • Agency
    1. The All radio button is selected by default, indicating that the fee will be available for all agencies. To specify the agencies for which it is available, click the Selected radio button.
    2. If you chose Selected, click the Add button to the left of the list.
    3. The Available window displays. Specify Search where criteria to narrow the list of agencies if necessary.
    4. Select the checkbox beside each agency in the list that can use the fee. To select all of the agencies listed (for example, if you want to deselect only a few to exclude them), click the Select All link label.
    5. Click Finish to add the selected agencies to the Selected list.
       
       Click Cancel to close the window without adding your selections.
    6. The agencies you added display in the Selected list. To remove an agency from the list, highlight it and click the Delete button .
  • Branch
    1. The All radio button is selected by default, indicating that the discount will be available for all branches. To specify the branches for which it is available, click the Selected radio button.
    2. If you chose Selected, click the Add button to the left of the list.
    3. The Available window displays. Specify Search where criteria to narrow the list of branches if necessary.
    4. Select the checkbox beside each branch in the list that can use the fee. To select all of the branches listed (for example, if you want to deselect only a few to exclude them), click the Select All link label.
    5. Click Finish to add the selected branches to the Selected list.
       
       Click Cancel to close the window without adding your selections.
    6. The branches you added display in the Selected list. To remove a branch from the list, highlight it and click the Delete button .
  • Line of Business
    1. The All radio button is selected by default, indicating that the fee will be available for use on all lines of business. To specify the lines of business for which it is available, click the Selected radio button.
    2. If you chose Selected, click the Add button to the left of the list.
    3. The Available window displays. Specify Search where criteria to narrow the list of lines of business if necessary.
    4. Select the checkbox beside each line of business in the list on which users can apply the fee. To select all of the lines of business listed (for example, if you want to deselect only a few to exclude them), click the Select All link label.
    5. Click Finish to add the selected lines of business to the Selected list.
       
       Click Cancel to close the window without adding your selections.
    6. The lines of business you added display in the Selected list. To remove a line of business from the list, highlight it and click the Delete button .
  • Business Transaction

    The fee is available for use on all business transactions by default. Deselect the checkbox for any business transaction on which users cannot apply this fee.

  10. Click Add to create this discount and add another one.
      
      Click Finish or press [Enter] when you have finished creating discounts.
      
      Click Cancel or press [Esc] to exit the workflow without saving changes. You are prompted, 'Do you wish to discard changes?' Click Yes.
• Edit a Fee
  1. Click on the fee and then do one of the following:
  • Click the Edit button to the left of the list.
  • Click File > Open on the menubar.
  • Double click the discount.
  • Press [Enter].
  2. Revise the discount Description if necessary.
     
     If the Update matching descriptions in other languages option is selected and descriptions for multiple languages match, any change you make to one description will be applied to the other description after you click Finish. Deselect this checkbox if you prefer to update each description individually.
  3. Update the information in the Detail and Criteria sections as necessary. See the Add a Discount section above for detailed instructions.
  4. Click Finish or press [Enter] to complete the fee.
     
     Click Cancel or press [Esc] to exit the workflow without saving changes. You are prompted, 'Do you wish to discard changes?' Click Yes.
• Delete a Fee

  You can delete any fee, although you cannot delete its associated transaction code without also meeting the conditions described in Transaction Code Configuration.

  1. Click on the fee and then do one of the following:
  • Click the Delete button to the left of the list.
  • Click File > Delete on the menubar.
  • Press [Delete] on your keyboard.
  2. You are prompted, 'Do you wish to delete this record?' Click Yes.
• Print a List of Fees
  1. To print the list of fees, do one of the following:
  • Click the Print button to the left of the list.
  • Click Print > Listview on the options bar.
  • Click File > Print > Listview on the menubar.
  2. The Print window displays. Print this list as you would any other document.