Add a Transaction

Note: The directions below pertain to adding an invoice transaction (i.e., billing). For instructions on adding a payment transaction (i.e., recording or scheduling payments received), see Add a Payment Transaction.

1. Locate the account in question and access the Transactions area.
   1. To access Accounts from the Home screen, do one of the following:
      • Click Accounts on the navigation panel.
      • Click Areas > Accounts on the menubar.
      • Click the down arrow next to Home on the options bar and select Accounts.
      • Click Locate on the options bar.

   To access Accounts from another area of the program, do one of the following:

   • Click Home > Accounts on the menubar.
   • Click the down arrow next to Home on the options bar and select Accounts.
   • Click Locate on the options bar.

   2. In the Locate account dropdown menu, select Broker, Client, Finance Company, or Other Interest.
   3. In the Locate by dropdown menu, select the appropriate option.
   4. Select the suitable checkbox or checkboxes to the right.
      • Insureds (available only if Clients is selected in the Locate Account field)
      • Prospects (available only if Clients is selected in the Locate Account field)
      • Additional Interest (available only if Other Interest is selected in the Locate Account field)
      • Bill to (available only if Other Interest is selected in the Locate Account field)
      • Certificate Holder (available only if Other Interest is selected in the Locate Account field)
      • Active
      • Inactive
   5. Enter the first few letters of the name, policy number, phone number, etc. (depending on the Locate by selection) and press [Enter] or click Locate.
      
      Note: Location by phone number searches all phone numbers associated with client and contact accounts (e.g., residential, mobile, fax).
   6. The Results list displays all of the accounts that match the criteria you entered. Click on a column heading to sort the list by that category. For example, click the Last Name column heading to sort by last name in ascending order To sort in descending order, click the Last Name column heading again.
   7. Highlight the desired item in the Results list.
   8. Do one of the following:
      • Click Transactions on the navigation panel.
      • Click Areas > Transactions on the menubar.
2. Do one of the following:
   • Click the Add button on the Transactions screen.
   • Click New on the options bar and select Transaction.
   • Click File > New > Transaction on the menubar.
   • Press [Insert] on your keyboard.
   • Press [Ctrl]+N.
3. In the Add Transaction section, specify whether this is a Policy, Line, Account, or Service transaction by selecting the appropriate radio button.

If you select Policy or Line, check the Include History checkbox if you want to show history policies in the list.

If this is not an account transaction, click the policy or service for which you are creating the transaction in the list. Make sure to select the correct Service Summary row, as the Service Summary row's effective date defaults as the transaction effective date.

4. In the Invoice/Payment frame, leave the default selection of Invoice.
5. In the Transaction area, choose the appropriate radio button:
    
   • Basic
     1. Choose the Agency bill or Direct bill radio button.
     2. In the Details section, choose the correct Code.
        
        Things to note about fee-based transaction codes:
        • A Deferred Income general ledger required account must be added.
        • If a fee is charged for services, a fee transaction code must be added.
        • Bill Service Fee security settings must be set up to allow selected users or groups to add service fees. Those who do not have rights to do so will not see service fee transaction code options.

     Service fee revenue can be recognized only when the service has been rendered; it cannot be recognized in advance.
     
     Things to note about supplemental income transaction codes:

     1. • To enter supplemental income transactions, you must add a Supplemental Income transaction code.
        • Supplemental Income transactions can only be entered for Policy or Line.
        • Supplemental Income transactions display on invoices, but not on statements.

     Things to note about Service fee transaction codes:

     1. • When adding a new Service Fee transaction code at the Account level, you can define the service fee revenue recognition schedule on the Commissions tab.
        • Service fee revenue should not be earned until the services have been rendered. If you are entering an installment plan, the receivable and revenue are deferred. The revenue is then earned based on the accounting month associated to the receivable.
        • When you view the earned revenue for a service fee in Transaction Detail, only the scheduled items that have been earned based on the accounting month's status (i.e., Posted or Finalized) display.
        • The A/R Write-Off action verifies that all service fee deferred revenue has matured (i.e., the accounting month is closed or finalized). If the accounting month is neither closed nor finalized, you cannot perform an accounts receivable write-off. This program check was implemented to allow Month-End to affect only current income; deferred income is not affected. If an accounts receivable write-off were allowed before all of the revenue had been moved to current, the system would have to determine what portion of the income should affect deferred and current income, based on the revenue deferral schedule.

     3. Enter a Description of the transaction if it does not default.
     4. Enter the Amount of the transaction if it does not default based on the transaction code configuration.
        
        Note: To change the Amount from positive to negative or vice versa, click anywhere in the Amount field and press the minus sign (-) on your keyboard.
        
        If you are entering a direct bill transaction for producer/broker commissions without an associated premium amount (for example, from a carrier statement that shows only the commission and not the premium, from a commission check for an endorsement or cancellation without a premium amount, or for a carrier bonus or incentive with no premium to record), enter $0.00.
     5. The Effective date defaults, but you can change it if necessary. If the transaction is associated to a policy or line, the effective date of the Service Summary row selected for the policy or line defaults. If the transaction is attached to the account or service, today's date defaults.
     6. Bill numbers allow you to add multiple invoices to the same bill. Make the appropriate selection in the Bill Number section:
         
        • New Bill
        • Existing
          1. Make a selection in the Locate by dropdown menu:
             • Bill Number: Enter at least the first digit of the bill number.
             • Date Entered: Enter a beginning and Through date or click the down arrow to the right of a field to choose a date from the dropdown calendar.
             • Entered By: Enter the correct user code. To look up the user code, click the lookup button , enter at least the first letter of the user code, click Locate, select the appropriate user, and click Finish or press [Enter].
          2. Click Locate.
          3. Click on the appropriate bill and then click Finish.
     7. Click Continue or press [Enter] to enter the transaction.
        
        Click Cancel or press [Esc] to cancel the transaction.
   • Installment
     1. Choose the Agency bill or Direct bill radio button.
     2. In the Details section, choose the appropriate installment Type.
     3. Choose the appropriate installment Plan.

     Note: For instructions on setting up installment plans, see Installment Plan Configuration.

     4. Choose the correct Code.
     5. If the transaction is for a policy or line, the Amount defaults based on the transaction code configuration, but can be changed if necessary.

     If the transaction is for the account, enter the correct Amount.
     
     Note: To change the Amount from positive to negative or vice versa, click anywhere in the Amount field and press the minus sign (-) key on your keyboard.
     
     If you are entering a direct bill transaction for producer/broker commissions without an associated premium amount (for example, from a carrier statement that shows only the commission and not the premium, from a commission check for an endorsement or cancellation without a premium amount, or for a carrier bonus or incentive with no premium to record), enter $0.00.

     6. If the installment plan you chose in step d includes a down payment, the Down Payment amount defaults but can be changed.
     7. The number of Cycles defaults but can be changed.

     If the installment plan you chose in step d includes a down payment, the number of cycles includes the down payment. For example, an installment plan with six installments and a down payment will have seven cycles.

     8. The Effective date defaults, but you can change it if necessary. If the transaction is associated to a policy or line, the effective date of the Service Summary row selected for the policy or line defaults. If the transaction is attached to the account or a service, today's date defaults.
     9. Bill numbers allow you to add multiple invoices to the same bill. Make a selection in the Bill Number section:
          
        • New Bill
        • Existing
          1. Make a selection in the Locate by dropdown menu:
             • Bill Number: Enter at least the first digit of the bill number.
             • Date Entered: Enter a beginning and Through date or click the down arrow to the right of a field to choose a date from the dropdown calendar.
             • Entered By: Enter the correct user code. To look up the user code, click the lookup button , enter at least the first letter of the user code, click Locate, select the appropriate user, and click Finish or press [Enter].
          2. Click Locate.
          3. Click on the appropriate bill and then click Finish.
     10. Click Continue or press [Enter] to enter the transaction.

     Click Cancel or press [Esc] to cancel the transaction.

6. Transaction detail displays. The screen contains these tabs:
    
   • Line (if the transaction is for a Policy or Line)
   • Billing

     Billing information for the selected policy displays on this tab.

     • The Description defaults but can be changed if necessary. Default transaction descriptions are defined in Transaction Code Configuration.
     • The Generate invoice date defaults but can be changed if necessary. For installment plans, the Generate Invoice dates for subsequent installments default based on the settings in Installment Plan Configuration.
     • The Effective date defaults based on the selection made in the Details section of the Add a Transaction screen but can be changed if necessary.
       
       If you change the date while transacting on a multi-term commissions policy or line, the system does not repopulate producer/broker commissions based on the new date. When you change the date, you must also update the producer/broker commissions from the Commissions tab.
     • The A/R due date defaults but can be changed if necessary. This is the date that the payment is due to the brokerage. The A/R due date defaults based on the settings in Transaction Code Configuration.
     • The Acctg month defaults but can be changed if necessary. This is the month in which the transaction will affect the General Ledger. It cannot be changed to any month that is locked, posted, or finalized.
     • • The accounting month for basic transactions defaults based on the later of the Generate Invoice date or transaction's Effective date.
       • Each individual installment month files as the accounting month for each installment (based on the later of the Generate Invoice date or the transaction Effective date for each individual installment).
       • If the month is locked, posted, finalized, or earlier than the initial month for the transaction agency, internal broker agency, share revenue receiving agency, or producer payable agency, the system locates the next month for that agency.
     • The Production month defaults but can be changed if necessary. This is the month in which the premium was booked. For basic transactions, the Accounting Month defaults as the Production Month. For installment transactions, the Production Month for each installment is the same as the Accounting Month for the first installment in the plan.
       
       Note: If an agency is installed to recognize installment revenue immediately, Month-End recognizes the entire plan's revenue based on the production month (which is the same for every installment). As each individual installment's accounting month is posted, Month-End moves the deferred receivables/payables to current receivables/payables.
     • If you are billing a binder, select the Binder checkbox. This defers the premium payable until the binder transaction is closed via the Close Binder action. The Binder checkbox displays only if the system is set to enable binder bill transactions in System Settings Configuration. It is available only for agency billed transactions in the Account Current/Direct Bill, Company Fee, and Company Tax transaction code classes.
     • The Agency, Branch, Department, and Profit center may or may not default, depending on the client. You can change this information if necessary.
   • Invoice

     This tab shows you how and to whom an invoice is to be sent. It also lets you split the invoice between multiple contacts or accounts to create a split receivables situation.

     1. Select the Account or Contact radio button in the Send Invoice to section.
     2. Optionally split receivables.

        If this is an agency bill transaction and a split receivable template exists in client detail for this account, click the Select Split Receivable Template link label. Make the desired selection in the Available Split Receivable Templates window and click Finish.

        If any of the splits in the template are invalid (for example, the account structure does not match the transaction structure or the relationship to the current account has been removed), those splits are not added. A message displays indicating which splits are invalid and why and stating that the remaining balance will be added to the parent row.

        All invoice information populates based on the selected template but can be modified if desired.

        If no templates exist, you can enter the splits manually:

        1. Select to split to an Account or to a Contact.
        2. Click the Add button beside the list or press the [Insert] key on your keyboard with focus on the list.
        3. If you chose Account, select the account to which to split the receivables from the Account dropdown menu. Accounts that have defined relationships to the current account in account detail are available for selection.
        4. Click the lookup button to the right of the Contact field to select the desired billing contact.
        5. Enter the split receivable Percent or Amount. If you enter a Percent, the Amount calculates automatically, and vice-versa.
           Note: You can enter positive and negative amounts (to indicate a combination of debits and credits) as long as the total equals the total of the receivable.
        6. Follow the steps below for each account or contact sharing the receivable. You can enter different delivery information and invoice messages for each invoice recipient.
        7. To remove a split, click on the split and either click the Delete button or press the [Delete] key on your keyboard.
           
           To print a list of people among whom the receivable is split, click the Print button beside the list. Print it as you would any other document.
     3. Select the Generate invoice checkbox if an invoice should print for this transaction.
     4. Make a selection in the Invoice grouping dropdown menu to specify the manner in which the invoice is to be grouped.
        Note: If you are splitting the receivable, you may make different selections for each invoice recipient.
        • Account Page Break: Items are placed on an invoice based on what other non-generated ("created") invoices exist on the account.  
          
          If you select this option, the Invoice Page Break option displays next to the Invoice grouping dropdown menu. This defaults from the account detail for the row highlighted in the Send Invoice To frame, and it can be any of the following:
        • • Client

            The item is placed on the lowest-numbered invoice that meets the following criteria:

            • Has the same Agency and Send Invoice To information as the current item
            • Contains at least one item with an A/R due date in the same calendar month as the current item
            • Does not have a zero balance

            If no existing invoices meet these criteria, the item is placed on a new invoice.

            Future installment items will be grouped on invoices with other future items that meet the same criteria. If a future installment item does not have an invoice on which to be placed, a new invoice is created for it.

          • Policy

            The item is placed on the lowest-numbered invoice that meets the following criteria:

            • Has the same Agency and Send Invoice To information as the current item
            • Only contains items associated to the same policy as the current item
            • Contains at least one item with an A/R due date in the same calendar month as the current item
            • Does not have a zero balance

            If no existing invoices meet these criteria, the item is placed on a new invoice.

            Future installment items will be grouped on invoices with other future items that meet the same criteria. If a future installment item does not have an invoice on which to be placed, a new invoice is created for it.

          • Item

            The item is placed on a new invoice. All future installment items will also be placed on their own invoices.

        • Existing Invoice: Enter an invoice number or click the lookup button to search for the invoice. The invoice must meet the following criteria to be allowed for selection:
        • • Billed to the same account as the current item
          • Same Agency and Send Invoice To information as the current item

        If the current item has an A/R due date in a different calendar month than the other items on the invoice, you will be notified before continuing.
        
        Future installment items will be grouped on invoices with other future items that meet the same criteria. If the current item is placed on an invoice with another installment plan item, the program will look for other future invoices from the same installment plan. Items from the current installment will be grouped on the invoices for the other installment plan if they meet the criteria and have an A/R due date in the same calendar month. If a future installment item does not have an invoice on which to be placed, a new invoice is created for it. Click here for an example.

        • Installment Plan 10, a quarterly installment plan, was added with an invoice grouping of New Invoice. All items on the plan are assigned to their own invoices.
        • Installment Plan 11, a monthly installment plan, was added with an invoice grouping of Existing Invoice and the first item of the plan was placed on the same invoice as the first item for Installment Plan 10 (Invoice 100).
        • The chart below shows how the invoice number for future items in Installment Plan 11 will default. Note that Item 307 is placed on the same invoice (Invoice 101) as Item 301 from Installment Plan 10.

        Installment Plan	Item #	Due Date	Invoice #
        10	300	1/15/2016	100
        10	301	4/15/2016	101
        10	302	7/15/2016	102
        10	303	10/15/2016	103
        11	304	1/21/2016	100
        11	305	2/21/2016	104
        11	306	3/21/2016	105
        11	307	4/21/2016	101

         

        • New Invoice: The item is placed on its own invoice. All future installment items will also be placed on their own invoices.
        • Production Invoice: This option is available only for taxes, charges, and fees entered during the same workflow as a production transaction if you click the Add button to the left of the Transactions list (see step 7) or click the Generate Tax/Fee button (see step 8). Production Invoice is the default invoice grouping for these items, and it indicates that they will be included on the same invoice as the production transaction to which they were added.
     5. Select the Type of entity to whom to send the invoice: a Broker, the Client, or an Other Interest.
        
        Note: You cannot change this selection if the transaction involves a split receivable.
        
        If you select Broker, you can optionally choose to Bill broker net instead of sending the invoice for the gross amount. If your system is installed to reconcile broker commission, this field is disabled.
        
        If you select Broker or Other Interest as the Type, enter the Account code, or click the lookup button to the right of the Account field, enter at least the first letter of the account code in the Lookup code begins with field, and click Locate. Select the correct account in the list and click Finish.
     6. Information for the selected entity defaults in the Contact and Address fields. You can change this information if necessary.
     7. Enter the Loan # if known.
     8. The Delivery method defaults but can be changed if necessary. If you choose Email or Fax, complete the Email or Fax field. If necessary, you can enter multiple Email addresses separated by semicolons, up to 250 characters.
     9. Optionally enter an Invoice Message. You can click the Select Message link label to choose from your Message Gallery. Select the predefined message and click Finish.
   • Commissions

     If you are adding a direct bill transaction with a $0.00 premium, you can enter a flat amount for producer/broker commissions, or the system can calculate them from the agency commission (as long as the agency commission is a flat amount). They cannot be calculated from a $0.00 premium amount. The system does not allow $0.00 direct bill transactions with $0.00 values for both agency and producer/broker commissions.

     1. Update the Description if necessary.
     2. The Split amount defaults but can be changed if applicable.

        Multiple splits display in the Commissions list if the transaction is entered for a multi-carrier or multi-commissions policy. If this information needs to be revised, revising the policy detail is recommended, so that future billing will be accurate. However, you can revise split information for the individual transaction by highlighting the split and modifying the fields in the Agency frame below the list.

        To add a new split, click the Add button to the left of the list and make the appropriate selections in the Agency frame.

        To delete the selected split, click the Delete button to the left of the list.

        The total of the Split Amount column in this list must equal the total amount of the transaction.

        Note: Non-commissionable transactions cannot be split, and multi-carrier schedules will not default from the policy or line when you use a non-commissionable transaction. Instead, add separate transactions for each split, or use a commissionable transaction code and update the commission to $0.00.

     3. The Issuing Carrier, PPE Type, and Premium Payable default if you selected a policy or line and this information exists in policy detail.
     4. If this is a premium payable transaction, you must select a Premium Payable Contract. If a contract was assigned to the selected carrier, this information defaults.
     5. You can change the Type of commission if necessary (Flat Fee or Percentage of Premium).
     6. Optionally update the Percent or Amount of commission and/or the Pay Due Date if the conditions in step a have been met.
        
        Note: For installment transactions, the default amount in this field is equal to the commission amount for the entire installment plan. When individual installment transactions are created for the plan, the commission Amount for each one will be this value divided by the number of installment cycles. 
     7. Information in the Producer/Broker frame defaults from the selected policy/line (if applicable). If the producer/broker information that defaults is incorrect, the best practice is to correct the information in the policy/line detail.
     8. To add a producer/broker, click the Add button to the left of the list in the producer/broker frame.
        1. Select PPAY (Producer Payable) or BPAY (Broker Payable) from the Pr/Br dropdown menu.
        2. In the Code field, select the appropriate producer or broker.
        3. Select a payable contract, if applicable.
           • If the system is installed to reconcile broker commission payables, payable contracts are required for brokers.
           • If the producer is installed to reconcile and to require payable contracts in employee detail, a payable contract is required for the producer.
        4. Choose the commission Type:
           • ! Agency Net Commission (click here for examples)

             Agency net commission = (gross agency commission less previous broker commission) X (commission percentage).

             Previous broker commission is the total commission for all brokers with a lower Order Number than the current producer/broker. See the examples below.

             • The premium is $1000. The agency is getting 20% (200). Broker1 is getting 10% (100). Producer2 is getting 10!. To calculate Producer2’s commission, take 200-100 (Agency Commission less previous broker commission: Broker1 in this case) = 100 * 10! = $10 commission for Producer 2.
             • The premium is $1000. The agency is getting a flat $250. Broker 1 is getting 10!, Broker2 is getting 10@. Since there are no other brokers ahead of Broker1, the ! is treated just like the @. Therefore, Broker1 gets $25. Broker2 gets just 10@, so also $25. Really, the Broker1 would have gotten $25-0 (Agency commission less previous broker commission) = $25.
             • The premium is $1000. The agency is getting a flat $250. Broker1 is getting 50@ (so $125). Broker2 gets 50!. To calculate Broker2’s commission, take $250 minus $125 = $125, and then multiply by 50@ = $62.50 for Broker2.
             • The premium is $1000. The agency is getting 20% (200). Producer1 is getting 50!. Again, there are no previous brokers, so there is nothing to subtract from the agency’s net commission. Producer 2 is getting $25!. Since the ! only reduces the agency commission by any previous broker commission, not producer commission, there is nothing to subtract from the agency’s net commission. Producer1 will get $100 while Producer2 gets $50.
             • The premium is $1000. The agency is getting 20% (200). Producer1 is getting $75. Broker2 is getting 50!. Broker2's commission is computed as 200 less 0 (no previous brokers). So Broker2 gets $100.
             • The premium is $1000. The agency is getting 20% (200). Broker1 is getting $25. Broker2 is getting 10!.
               (200-25)=175*10=$17.50
               Producer3 is getting 10!
               (200-25-17.50)=157.50*10=$15.75.
               Producer4 is getting 10!.
               Since ! does not include previous producer commission, just net, the formula would be the same as Producer3, since they also got 10! - $15.75.
               Broker5 is getting 10!
               Again, this is the same as Producer3 and Producer 4, so $15.75.  
               Producer6 gets 10!
               (200-25-17.50-15.75=141.75*10=$14.18)
           • # Net Agency Commission Split (available only for producers). Click here for examples

             Net agency commission split = (gross agency commission less all broker commission) X (producer's production credit percentage) X (producer's commission percentage). See examples below.

             • The premium is $1000. The agency is getting 20% ($200). Broker 1 is getting $100. Producer 1 is getting 50# and has a production credit of 60%. Producer 2 is getting 50# and has a production credit of 40%.
             • • Producer 1 receives (200 - 100) X 60% X 50% = $30
               • Producer 2 receives (200 - 100) X 40% X 50% = $20
             • The premium is $1000. The agency is getting 20% ($200). There are no brokers on the transaction. Producer 1 is getting 30# and has a production credit of 50%. Producer 2 is getting 40# and has a production credit of 50%.
             • • Producer 1 receives (200 - 0) X 50% X 30% = $30
               • Producer 2 receives (200 - 0) X 50% X 40% = $40
           • $ Flat Fee
           • % Percentage of Premium
           • @ Percentage of Commission
        5. Enter or revise the Percent or Amount, the Production credit %, Order #, and Payable due date.
           Note: If you selected the # commission type, you must enter a Production credit %. The total producer and broker production credit must equal 100%.
        6. Click Add to add another producer/broker or Finish to add this producer/broker and return to the Commissions tab.
     9. You can edit existing producers/brokers by highlighting them and clicking the Edit button , or remove them from the transaction by highlighting them and clicking the Delete button .
7. The Transactions list at the top of the screen displays all transactions added during this workflow (i.e., all transactions included on this bill).

To view a summary of revenue/expenses for the transactions included on the bill, click the Summary link to open the Summary screen.

4. • If you are entering a basic transaction, you can add another transaction (e.g., a fee) to the list by clicking the Add button .
   • 1. The Add Transaction screen displays. Select the appropriate transaction Code. Codes in the Fee, Company Fee, Company Tax, Service Charge, and Service Fee classes are available for selection.
     2. The Description defaults but can be modified if necessary.
     3. Enter an Amount.
     4. Click Add to continue entering transactions or Finish if you are done entering transactions. To discard changes, click Cancel.
   • To edit the Description of a transaction listed, select the transaction and click the Edit button to the left of the list. Modify the Description as necessary and click Finish.
     
     Note: No other information can be modified from the Transactions list. To make additional changes to a transaction, select the transaction and modify the Billing, Invoice, and Commission tabs below the list.
   • To remove a transaction from the list, select the transaction and click the Delete button . You cannot delete the first transaction listed.
   • To print the Transactions list, click the Print button to the left of the list. The Print window displays. Print it as you would any other document.

8. If you are entering a basic transaction, optionally click the Generate Tax/Fee button to create any tax/fee transactions associated with this issuing location, transaction code, and policy type. If the policy/line billed is set up to generate taxes/fees automatically, the taxes are automatically added when the transaction is added, and you do not need to click the Generate Tax/Fee button. If the policy/line billed is set up to prompt for taxes and fees, the Generate Government Taxes/Fees screen displays automatically when you click Add or Finish.

   The Generate Government Taxes/Fees screen lists the government tax/fee transactions generated for the transactions included on this bill. You can add, revise, or delete transactions from this screen (see workflows below for more information). Click Finish to add the tax/fee transactions to the bill, or Cancel to close the screen without adding the taxes/fees.

   You can perform the following workflows on this screen:

   • Modify generated taxes/fees
     1. Select a tax/fee transaction.
     2. The following fields in the Transaction frame default based on the selections made in Government Tax/Fee Rate Configuration but can be modified if necessary:
        • Issuing Location: State or province code associated to the tax/fee rate.
        • Tax/Fee: Tax/fee transaction code.
        • Description: Tax/fee transaction description.
        • Government entity: Vendor lookup code of the government payable entity.
        • Government contact: Payment contact for the tax/fee. To choose an alternate payment contact for the selected government entity, click the lookup button .
        • Taxable transaction: Transaction code of the transaction on which this tax/fee is generated. You can select to generate the tax/fee based on a different transaction included on the bill.
     3. Modify the fields in the Calculation frame to change how the tax/fee amount is determined.
        1. The Taxable amount defaults to the entire amount of the Taxable transaction. If only a portion of the transaction amount is taxable, modify the Taxable amount accordingly.
        2. In the Type field, select % (percentage of the taxable amount) or $ (flat amount).
        3. Enter the Percent or the Amount (depending on the Type you selected).
   • Select an alternate tax/fee rate

     Use this option to calculate taxes/fees at a rate for a different location than the issuing location defined at the line of business level.

     1. Select a tax/fee transaction.
     2. Click the Select Alternate Rate link label.
     3. The Available Government Tax/Fee Rates window displays, listing the current rates that are valid for this transaction type and line of business. Optionally click Include Expired to show expired rates in the list.
     4. Select the desired rate and click Finish.
   • Manually add a tax/fee
     1. Click the Add button to the left of the list.
     2. Select the appropriate Issuing Location.
     3. Select a tax/fee transaction code from the Tax/Fee dropdown menu. The transaction Description defaults but can be modified if desired.
     4. Select the Government entity to which this tax/fee is payable. The entity’s primary contact defaults into the Government contact field, but you can click the lookup button to select another contact on the account if necessary.
     5. To determine the transaction on which this tax/fee is calculated, select a transaction included on the current bill from the Taxable transaction dropdown menu.
     6. The Taxable amount defaults to the entire amount of the Taxable transaction. If only a portion of the transaction amount is taxable, modify the Taxable amount accordingly.
     7. In the Type field, select % (percentage of the taxable amount) or $ (flat amount).
     8. Enter the Percent or the Amount (depending on the Type you selected).
   • Delete a tax/fee
     1. Select the tax/fee transaction that you do not wish to generate.
     2. Click the Delete button to the left of the list or press [Delete] on your keyboard.
     3. You are prompted, “Do you wish to delete this record?” Click Yes.
   • Print a list of taxes/fees
     1. Click the Print button to the left of the list.
     2. The Print Preview screen displays.
        
        Click Page Setup to specify the print parameters or to change the printer to which the document should be sent. Complete the fields on this screen as you would for any other document.
        
        Change the Zoom percentage to change the size of the document on the screen for easier viewing.
        
        Click the Single Page View , Double Page View , and Multiple Page View buttons to specify the number of pages that should display on the screen.
        
        Use the First Page, Next Page, Previous Page, and Last Page buttons to scroll through the pages on the screen, or enter the desired page number in the field provided and press [Enter].
        
        Click the Print button to print the document. Your Print window displays. Print this as you would any other document.
        
        Click Close to exit the screen without printing the document.
9. If you are adding an installment transaction, click Continue to view the installment summary. Otherwise, continue to step 10.
   1. The Installment Summary screen lists information on all future installments that will be generated by this transaction. Click Select Columns to choose the criteria you would like to display in the list.
   2. Click Receivable Summary to view contact information for the account to which this transaction is being added.
   3. Highlight an installment in the list to view information about it in the Details frame. The Description and Amount default but can be changed.
   4. Click Generate invoice and make a selection in the Invoice grouping dropdown menu to generate an invoice for this installment. The Date, Effective date, Accounting month, and Production month default but can be changed.
   5. In the Invoice Message frame, click Select Message if you would like to add a message to the invoice. Select the appropriate message and click Finish.
10. Click Finish or press [Enter] to complete the workflow.

Click Add to complete the workflow and add a second bill/invoice for the selected client.

Click Cancel or press [Esc] to exit the workflow without saving the information. You are prompted, "Do you wish to discard changes?" Click Yes.

Note: Your newly added transaction will display in the Transactions list only if it matches the criteria for your current search filter. To change the transactions that display in the list, edit your Search where options and click Find.