Transactions

The following workflows are available in this area:

• A/R Writeoff
• Add a Transaction
• Add a Payment Transaction
• Adjust Commissions on a Transaction
• Apply Credits to Debits on a Transaction
• Balance Transfer
• Close Binder
• Finance a Transaction
• Generate a Statement
• Generate an Invoice
• Generate Tax/Fee
• Generate an Updated Invoice
• Instalment Schedule
• Modify Revenue Deferral Schedule
• Move a Transaction
• Place/Resume Payments on Hold
• Print a List of Transactions
• Reverse a Balance Transfer
• Reverse a Transaction
• Revise Outstanding Payment
• Revise a Premium
• Unapply Credits to Debits
• View Transaction Detail
• Void a Payment

The following reports can be accessed from this area:

• Billing Register
• Instalment Schedule
• Coverage Snapshot
• Late Charge Associated Items

To access the Transactions area, follow the steps below.

1. Locate the appropriate account.
   1. To access Accounts from the Home screen, do one of the following:

   1. • Click Accounts on the navigation panel.
      • Click Areas > Accounts on the menubar.
      • Click the down arrow next to Home on the options bar and select Accounts.
      • Click Locate on the options bar.

   To access Accounts from another area of the program, do one of the following:

   • Click Home > Accounts on the menubar.
   • Click the down arrow next to Home on the options bar and select Accounts.
   • Click Locate on the options bar.

   2. In the Locate account dropdown menu, select Broker, Client, Finance Company, or Other Interest.
   3. In the Locate by dropdown menu, select the appropriate option.
   4. Select the suitable checkbox or checkboxes to the right.
      • Insureds (available only if Clients is selected in the Locate Account field)
      • Prospects (available only if Clients is selected in the Locate Account field)
      • Additional Interest (available only if Other Interest is selected in the Locate Account field)
      • Bill to (available only if Other Interest is selected in the Locate Account field)
      • Certificate Holder (available only if Other Interest is selected in the Locate Account field)
      • Active
      • Inactive
   5. Enter the first few letters of the name, lookup code, phone number, etc. (depending on the selection in the Locate by dropdown menu) and press [Enter] or click Locate.
   6. The Results list displays all of the accounts that match the criteria you entered. Click on a column heading to sort the list by that category. For example, click the Last Name column heading to sort by last name in ascending order. To sort in descending order, click the Last Name column heading again.
   7. Highlight the desired item in the Results list.
   8. Do one of the following:
      • Click Transactions on the navigation panel.
      • Click Areas > Transactions on the menubar.
2. Click Transactions on the navigation panel or Areas > Transactions on the menubar. The Transactions screen displays.

The screen is comprised of the following sections:

1. • Menubar

     

     The following options are available from the menubar of the Transactions area:

     • File
     • • New
       • • Transaction
         • Contact
         • Opportunity (available for clients only)
         • Service (available for clients only)
         • Policy (available for clients only)
         • Proofs (available for clients only)
         • • Binder
           • Certificate of Liability Insurance
           • Certificate of Property Insurance
           • Intermodal Interchange Certificate
           • Evidence of Property
           • Evidence of Commercial Property
         • Attachment
         • • Acquire and Attach Image
           • Document
           • Email
           • Existing File
         • Claim
         • Activity
         • Email
         • Sticky Note
       • Open
       • Save
       • Print
       • • Listview
         • Barcode
         • Receipt for Payment
       • Exit
     • Edit
     • • Undo
       • Cut
       • Copy
       • Paste
       • Delete
       • Select All
       • Desired
       • Required
     • Areas
     • • Account Detail
       • Contacts
       • Client Contracts
       • Policies
       • Proofs of Insurance
       • Transactions
       • Attachments
       • Claims
       • Activities
     • Home
     • • Accounts
       • General Ledger
       • Reports/Marketing
       • Procedures
       • Configure
       • Utilities
       • Email
     • Locate (Each open account displays in this menu.)
     • Actions
     • • A/R Write-Off
       • Adjust Commission
       • Apply Credits to Debits
       • Balance Transfer
       • Close Binder
       • Finance Transaction
       • Generate Invoice
       • Generate Statement
       • Generate Tax/Fee
       • Generate Updated Invoice
       • Modify Revenue Deferral Schedule
       • Move Transaction
       • Place/Resume Payments on Hold
       • Reverse Balance Transfer
       • Reverse Transaction
       • Revise Outstanding Payment
       • Revise Premium
       • Unapply Credits to Debits
       • Void Payment
     • On Demand
     • • Account Workflows
       • Billing Register
       • Coverage Snapshot
       • Instalment Schedule
       • Late Charge Associated Items
     • Access
     • • Activities
       • • Open Activities
         • All Activities
       • General Ledger
       • Policies
       • Notifications
     • Links
     • • 3rd Party Integration
     • myEpic
     • SMS
     • Help
     • • Applied Epic Help
       • Applied KnowledgeBase
       • Applied Epic Release Notes
       • Online Chat / Log a Case
       • About Applied Epic 2023
   • Options Bar

     

     The following options are available from the options bar of the Transactions area:

     • Home
     • • Accounts
       • General Ledger
       • Reports/Marketing
       • Procedures
       • Configure
       • Utilities
       • Email
     • Locate (Each open account displays in this menu.)
     • Actions
     • • A/R Write-Off
       • Adjust Commissions
       • Apply Credits to Debits
       • Balance Transfer
       • Close Binder
       • Finance Transaction
       • Generate Invoice
       • Generate Statement
       • Generate Tax/Fee
       • Generate Updated Invoice
       • Modify Revenue Deferral Schedule
       • Move Transaction
       • Place/Resume Payments on Hold
       • Reverse Balance Transfer
       • Reverse Transaction
       • Revise Outstanding Payment
       • Revise Premium
       • Unapply Credits to Debits
       • Void Payment
     • On Demand
     • • Account Workflows
       • Billing Register
       • Coverage Snapshot
       • Instalment Schedule
       • Late Charge Associated Items
     • Access
     • • Activities
       • • Open Activities
         • All Activities
       • General Ledger
       • Policies
       • Notifications
     • Links
     • myEpic
     • Exchange
     • SMS
     • New
     • • Transaction
       • Contact
       • Opportunity (available for clients only)
       • Service (available for clients only)
       • Policy (available for clients only)
       • Proofs (available for clients only)
       • • Binder
         • Certificate of Liability Insurance
         • Certificate of Property Insurance
         • Intermodal Interchange Certificate
         • Evidence of Property
         • Evidence of Commercial Property
       • Attachment
       • • Acquire and Attach Image
         • Document
         • Email
         • Existing File
       • Claim
       • Activity
       • Email
       • Sticky Note
     • Print
     • • Listview
       • Barcode
       • Receipt for Payment
     • Save
     • Undo
   • Navigation Panel

     The navigation panel is on the left side of the screen.

     

     The navigation panel consists of the following buttons.

     • Account Detail
     • Contacts
     • Opportunities
     • Client Contracts
     • Policies
     • Proofs of Insurance
     • Transactions
     • Attachments
     • Claims
     • Activities
     • SMS History
   • Contact Cards

     Primary contact information for the selected person or company displays in the bottom left corner of the screen.
     
     Click the Additional tab for information about other phone numbers, email addresses, etc. associated with the selected account.

     

   • List

     The Transactions list for the selected account initially loads blank. The list can display a maximum of 500 transactions. To change the way transactions display when you populate the list, click the word Transactions in the view filter and make a selection.

     

     2. Balance Forward: Displays one row per item
     3. Open Item: Displays the original rows as well as any credits/debits or other changes applied to those items
     4. By Bill #: Displays the transactions for each invoice rolled up into a single detail line

     Use the search bar to display transactions that meet specific criteria. Apply a single filter (using the search fields) or multiple filters (using the Edit Filter button ) to narrow the list of transactions.

     Selecting multiple criteria performs an "and" search (for example, transactions in a specific Accounting Month with a specific Bill Mode).

     

     1. Click the Edit Filter button .
     2. The Edit Filter pop-up window displays. Click the Add button  to add filters.
     3. Select and/or enter search criteria using the dropdown menus and fields. Click the Add button again to apply additional filters. Enter additional search criteria.
        
        Click the Delete button to remove a filter from the list.
     4. Click Finish when you have applied all of your desired filters.
        
        Hover over the Search where text to see the filter that is currently applied to the list.

     

     To clear the currently applied filter (for the current session only) and start over, click the Clear Filter link label. The search bar displays in blue when filters are applied and in gray when filters are cleared.

     

     1. Make a selection in the first dropdown menu.
     2. The choices available in the second dropdown menu vary, depending on your selection in the first dropdown menu:
     • Equals/Greater Than/Less Than/Does Not Equal: Enter the search criterion (e.g., the full description) in the field to the right, or select a date from the dropdown calendar (if applicable).   
     • Contains: Enter at least one character of the search criterion (e.g., part of the description, invoice number, etc.) in the field to the right.
     • Within Range: Search between two calendar dates. Click the down arrow to the right of each field to choose dates from the dropdown calendars.
     • Exclude/Only/Include: Select to exclude or include items that meet the criterion selected in the first dropdown, or to display only items that meet that criterion.

     3. Click Find to apply the filter. Hover over the Search where text to see the filter that is currently applied to the list.
        
        Your filters are saved automatically for the selected account, except when you open the Transactions list from the Access menu.
        
        To clear the currently applied filter (for the current session only) and start over, click the Clear Filter link label. The search bar displays in blue when filters are applied and in gray when filters are cleared.

     To save your currently applied filters as a default for all accounts of the same entity type, create Filter Defaults. Your currently applied filters are saved as a default for the selected account automatically. Filter defaults are unavailable on Transactions lists opened from the Access menu, as Access > Transactions already provides a filtered view.
     Your filter defaults are unique to your user code and will not affect other users’ saved defaults.

     1. Click the Filter Defaults link label and select the Use as default checkbox on the Filter Defaults screen. The filter default will only be applied to accounts that do not already have filter defaults applied.
        
        Filters listed in italics (e.g., Bill #, Billed to Acct, Invoice #) include search criteria that will not apply to all accounts. These filters can only be saved as defaults for the selected account.
        
        To replace existing filter defaults for all accounts (including accounts of the same entity type that already have other filter defaults saved), select the Override existing filters for [entity type] checkbox

     2. Click OK to apply the filter default.
        
        To clear a filter default, click the Clear Filter link label, click the Filter Defaults link label, select the appropriate checkboxes in the Filter Defaults window, and click OK.

     To sort by a different column, click the column heading by which you wish to sort. Click one more time to change the sort order (from ascending to descending, or vice versa).

     Some fields may contain confidential information. The information in these fields is concealed by replacing the actual values with X’s. The number of X’s displayed in a field does not reflect the actual length of the value.

     Detail for the highlighted transaction displays below the list.

   • Footer

     The footer is located at the bottom of the screen. Some of the information it displays varies depending on the area of Applied Epic you are viewing.

     The footer always displays the version of Epic you are running, the database you are accessing, and the name of the current screen. On some screens, the footer also displays the entity type, status, and current account balance, as in the example below.